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NILSJC

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14 years ago

N

NILSJC

5 Posts

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25340

November 7th, 2012 12:00

windows 8, a media driver your computer needs is missing

I have a Dell Inspiron 17R N7110.  I'm trying to install Windows 8 Pro, but I keep getting this error.

A media driver your computer needs is missing

Can someone please help me with this?  Windows 8 RP works on my laptop, but the Windows 8 Pro DVD won't work. I gets stuck everytime at setup. I tried resetting but that doesn't work either...

 

Nils

  • MG

    Mary G

    6 Operator

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    20095 Posts

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    Posted November 7th, 2012 14:00

    Are you booting to the dvd? You cannot upgrade from Win RP to Windows 8. You have to do a clean install with a dvd that is the full version. If you have an upgrade dvd either purchased or burned from download, you first have to reinstall your original operating system and then boot to the upgrade disk.

  • N

    NILSJC

    5 Posts

    339

    0

    Posted November 7th, 2012 16:00

    I have the Windows 8 Professional System Builder DVD 64-Bit.  This is the full version that is not working, not an upgrade.

  • N

    NILSJC

    5 Posts

    339

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    Posted November 9th, 2012 12:00

    What no one can help me?

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