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acristof

updated

14 years ago

A

acristof

1 Message

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1463

November 27th, 2012 07:00

Windows 8 Error Prompts

Hi there,

I just installed my new Dell computer last week:

Intel Core i7-3770 CPU @3.40GHz,  16.0GB,  64 bit Operating System, x64-based processor

and all of the sudden, when working in Illustrator 9.0, I am receiving

error messages.  This occurs when saving AND opening files.  The error I

get is:

  • “There is no disk in the drive.  Please insert a disk into drive E

I am pulling files from this drive, and after continuously hitting "continue" it

eventually comes up.

This never occurred with my old Windows 7 OS.  Any suggestions?

Thanks,

Amy

  • DELL-Sujatha K

    Community Manager

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    3316 Posts

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    9 Points

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    Posted November 27th, 2012 10:00

    Hi acristof,

    I would like have some more information like system model and also the screen shots of the error message and the ‘My computer’ screen.