Manikandan.N

updated

14 years ago

0

1752

November 4th, 2012 04:00

Windows 8 Upgrade

Hi all,

I was trying to upgrade my Dell Inspiron 5110 to Windows 8 Pro version that I got through the upgrade offer.

I made it as a DVD installation media and tried to upgrade by burning it in a DVD.

It upgrades and restarts. After that nothing happens, except a blank black screen after showing the new windows 8 logo.

Help needed in this regard. Thanks in advance.

  • 463

    1

    Posted November 9th, 2012 07:00

    Hi Manikandan.N,

     Press the power button to shut down the system, then power on the system again. You should see the Windows 8 loading screen with "Please wait" displayed under the Windows logo.

     The "Recovery Mode" box should appear. Select See advanced repair actions.

     Click Troubleshoot.

    Click Advanced Options.

     Click Windows Startup Settings.

     Click Restart.

     From the list of startup options, choose number 4 to enable safe mode.

     Uninstall the video driver in "Programs and Features" after booting to safe mode. Then reboot the system. It should boot to Windows normally.

     Download and install the latest video driver from the below link:

     http://dell.to/uIo3ef

    Please do get back to us on any further assistance.

  • 463

    0

    Posted November 9th, 2012 17:00

    Hi Nikhil,

     

    Thanks for the update. Windows 8 is working great now.

  • 463

    0

    Posted November 15th, 2012 01:00

    hi Manikandan.N,

    Windows 8 is a great software , its fun to navigate and it has some great applications.

    have a great time using your system.

    plz do get back to us on any further assistance.