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Mezic26

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14 years ago

M

Mezic26

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August 24th, 2012 11:00

Windows Boot Manager Error

Hello

Anyone know of a way to fix this issue... At first everytime I started my laptop it would automatically have to keep repairing itself... Finally that stopped working and I decided to go through a restore to factory... After doing this when it loads it stops at this screen:

Windows Boot Manager

Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:

1) Insert Windows Install Disk and restart

2) Choose Language settings

3) Click Repair

Info: The boot selection failed because a required device is inaccessible.

I have done this and still come back to this screen.Can anyone help? Is my hard drive fried?

Thanks!

  • DELL-Vikram M

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    Posted August 24th, 2012 12:00

    Hi Mezic26,

    I would suggest you to run the diagnostics on your system to check the hardware functionality. Below are the steps:-

    • Restart your system and keep tapping ‘F12’ as soon as the Dell logo appears.

    • Select ‘Diagnostics’ and press ‘enter’.

    • The diagnostics should start. Please make a note of any error code/message, you may get.

    Also I have sent you a private message. Please add me as a friend and send me your ‘Service Tag’ through the private message to look up the warranty information.

    Please reply if you have any questions. Please keep me posted.

  • Mezic26

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    Posted August 24th, 2012 15:00

    Ok,so the test came back with no errors...

  • DELL-Vikram M

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    Posted August 29th, 2012 06:00

    Hi Mark,

    Below is the link to install the wireless driver for your system:

                  http://dell.to/Rmfp66

    • Click on the above link.

    • Click on it and click on “Download File”.

    • Select “For Single File Download via Browser” and click on “Download Now”.

    • Click on “Save” and save the driver on your desktop.

    • Right click on the driver saved on the desktop and click on “Run as administrator”.

    • Install the driver by following the on screen instructions.

    • Restart the system and check if the wireless is working.

    To check if all the required drivers have been installed, go to "Device Manager"  by following the steps below:

    • Click on “Start” and right click on “Computer” and click on “Manage”.

    • Click on “Device Manager” and check what all is listed under “Other devices”.

    Please let me know the missing drivers so that I can help you re installing the same.

    Please reply if you have any questions.

  • Mezic26

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    Posted August 29th, 2012 11:00

    OK WIFI is working now.. I still show this driver missing

    INTEL (R) Centrino(R) Advanced-N+ WIMAX 6250

  • DELL-Vikram M

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    Posted August 29th, 2012 11:00

    Hi Mark,

    I am glad to hear that the Wi-Fi is working on your system. The Wi-Max issue will be resolved by installing the following driver:

         http://dell.to/RsyO9q

    Hope this resolves the issue. Please reply if you have any questions.

  • Mezic26

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    Posted August 29th, 2012 12:00

    it states this package will not load on my system...

  • DELL-Vikram M

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    Posted August 29th, 2012 12:00

    Hi Mark,

    Thank you for your quick response. Does the missing driver has a yellow "?" (question) or a yellow "!"(exclamation) ?

    You can try running the "Auto Detect" utility from Intel on your system. This should automatically detect the missing driver:

    http://intel.ly/OrzBEY

    I would appreciate if you can send me a screen shot of the Device Manager.

    Please keep me posted.

  • Mezic26

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    Posted August 29th, 2012 14:00

    i installed the latest drivers after running the intel test

  • Mezic26

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    Posted August 29th, 2012 14:00

    ok i just tried to post the screen shot... I hoped it worked..

  • Mezic26

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    Posted August 29th, 2012 14:00