I don't know why everytime I try to safty remove my external hard drive from my e520 computer with windows vista it pop up a warning "windows can't stop your Generic Volume device because it is in use. Close any programs or windows that might be using the device, and then try again later." But I sure nothing in use and when I try remove it from the use socket, windows will shut down itself! The same external hard drive using in my Inspiron 8500 notebook with windows xp is ok. the safty remove usb mass storage device is working.
I wonder what go wrong and how to fig it?
-Inspiron 8500: P4 2.5Ghz 1GB DDR RAM 60gig Ultra ATA HD 64MB NVIDIA GeForce FX Go4200 100Mb Ethernet 15.4" Wide Aspect Ultrasharp WUXGA
Do you have any backup or imaging software installed which uses your external drive as a destination for backups? Some of these applications have services running which "trick" Windows into thinking that the external drive is in use. Have a look at the running services and see if any of these might give a clue. On a few of my systems, I have to stop a particular service, then "safely remove hardware" and then start the service again.
Hi - can you tell me if I need this update to solve this problem if I have the vista sp1 update? In other words is this included on vista sp1 macines already?
Thanks for your reply. I used unblocker and it doesn't show any active processes. I have done a restart and its stopping ok for the moment. If it starts again I will download the update and try it. Best wishes
alot4u
2 Intern
•
253 Posts
865
0
Posted March 5th, 2008 09:00
Try this update from microsoft
Look here and download