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Tehilah123

updated

21 years ago

0

7307

July 30th, 2005 18:00

windows is starting up

i need advice if possible. When starting my computer it get to the "windows is starting up" screen and sticks. Is this a boot problem or something. any idea how to fix this.
  • shesagordie

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    Posted July 30th, 2005 18:00

    Tehilah123.
     
    Please post the computer model and version of windows.
     
    Bev.
  • shesagordie

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    Posted July 30th, 2005 19:00

    Tehilah123.

    What is the reading of the power button LED, green, blinking green, solid amber, blinking amber?
    What is the sequence of the diagnostic LEDs at the back of the case?

    http://support.dell.com/support/edocs/systems/dim4600/en/4600i/sm/adtshoot.htm#1112886

    Bev.

  • 267

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    Posted July 30th, 2005 19:00

    power light is green. sequence at back of computer: all lights are green.
  • 267

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    Posted July 30th, 2005 19:00

    Shesagordie
     
    The Computer model is the Dimension 4600i. Windows XP Home Edition.
     
     
  • ejn63

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    Posted July 30th, 2005 20:00

    Boot, immediately press F12 and run the Dell diagnostics on the hard drive.
  • ejn63

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    Posted July 30th, 2005 21:00

    See if it will start in safe mode (F8 before Windows loads).
  • 267

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    Posted July 30th, 2005 21:00

    have run the diagnostics. all appears to be testing fine. any ideas?
  • shesagordie

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    Posted July 30th, 2005 21:00

    Tehilah123.
     
    Check out the following.
     
     
    Bev.
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    Posted July 30th, 2005 22:00

    thanks. I'll try that.
  • 51

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    Posted July 30th, 2005 22:00

    thanks Bev. I'll go through the suggestions and see what happens. I've tried Safe mode and although it get me past the windows starting up message, can't get into any of my programs.