Help

Start a discussion
UNSOLVED

petermichael

updated

20 years ago

P

petermichael

3 Posts

0

6961

October 24th, 2006 14:00

windows logon problem

username password is not accepted at "Log On to Windows" screen
 
get error message "the system could not log you on.\Make sure your username and domain are correct, then type your password again. Letters in password must be typed using the correct case".
 
has been working with no problems....cannot think of any changes to system that might have casued this
 
I do not have an administrators sign on
  • MG

    Mary G

    6 Operator

    •

    20095 Posts

    244

    0

    Posted October 24th, 2006 14:00

    Caps Lock key on?
  • P

    petermichael

    3 Posts

    244

    0

    Posted October 24th, 2006 15:00

    no !!!
  • J

    jmwills

    2 Intern

    •

    11984 Posts

    244

    0

    Posted October 24th, 2006 17:00

    This is your personal machine?  If so, I will tell you how to fix it, if not then I will not.
  • P

    petermichael

    3 Posts

    244

    0

    Posted October 24th, 2006 18:00

     
     
    yes this is my personal machine that I have used for the last 2 years
  • J

    jmwills

    2 Intern

    •

    11984 Posts

    244

    0

    Posted October 25th, 2006 03:00

    Either boot into Safe Mode and then use the built in Admin account to change your password
    or hit ALT_CTRL_DEL twice at boot to get there also.

    If your password changed, then someone has compromised your machine.

Dell Support Resources

Latest Solutions

View More