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TedMathews
3 Posts
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6948
November 5th, 2005 22:00
Windows XP Installed - DVD decoder problem??
I just purchased a new inspiron 6000 with Windows XP home edition. The DVD player worked fine. I installed XP professional and now the DVD player won't work and I get an error message "PL4013" suggesting a problem with the DVD decoder. I can't make it work. Any help would be much appreciated.
TedMathews
3 Posts
593
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Posted November 6th, 2005 00:00
Thanks for trying to help. I discovered that in upgrading from XP Home to XP professional somehow the entire DVD decoder package was erased. So, I went on line and bouth the intervideo WinDVD Platinum package, downloaded it and it works fine. I hope this helps anyone else similarly situated. Ted MathewsTedMathews
3 Posts
593
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Posted November 6th, 2005 03:00
Dear LCD Master, Thanks. I'll look forward to future discussions. TM
LCDmaster
241 Posts
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Posted November 5th, 2005 22:00
Give me a minute and let me do some resarch about the error code...
*EDIT* Could you please tell me the DVD player brand? (ie: Windows Media Player, Cyberlink Power DVD)
*EDIT* Ted, I am sorry, but in order to get the best solution; I need to know what brand of DVD player you are using
Message Edited by LCDmaster on 11-05-2005 06:59 PM
Message Edited by LCDmaster on 11-05-2005 07:05 PM