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western22

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western22

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April 19th, 2005 01:00

XP clean install / driver question

Have Latitude C610 with Win 2000 OS. Have new, unopened Win XP OEM disk for clean install. Have configured machine to use CD Rom for first boot. Am familiar enough with machine to reinstall software thereafter. Currently I have the a16 flash bios version. Basically, I want to change from Win 2000 to XP with SP-2.

I have read many excellent post in these forums on clean and reinstalls. I'm reluctant because I do not understand enough info on the drivers. Let me say this: I bought the C610 from Dell FS and had to go to the downloads (on my desktop machine) and download the needed drivers, burn to disk, then installed in the C610 but do not remember which drivers they actually were. My concern on the clean install is: where do I look -- either on the machine or download site -- to find out what SPECIFIC drivers I need? And if so, can I burn them to CD for reinstallation after the XP install? Also, I do not understand the chipset (drivers?) that I have read about. The C610 came with only the Win 2000 reinstall CD.

Thanking all in advance for any help or clarification on the driver inquiry. I can supply additional info specific to my inquiry if need be.
  • western22

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    Posted April 19th, 2005 01:00

    Rick,

    The OEM XP disk is not a Dell disk, it is the Microsoft XP home edition OS install.

    Does this have any bearing on the clean install / driver questions?
  • Denny Denham

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    Posted April 19th, 2005 01:00

    western22,

    No, it doesn't, and the links for the driver installation are here.

  • rickmktg

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    Posted April 19th, 2005 01:00



    @western22 wrote:
    Have Latitude C610 with Win 2000 OS. Have new, unopened Win XP OEM disk for clean install. Have configured machine to use CD Rom for first boot. Am familiar enough with machine to reinstall software thereafter. Currently I have the a16 flash bios version. Basically, I want to change from Win 2000 to XP with SP-2.

    I have read many excellent post in these forums on clean and reinstalls. I'm reluctant because I do not understand enough info on the drivers. Let me say this: I bought the C610 from Dell FS and had to go to the downloads (on my desktop machine) and download the needed drivers, burn to disk, then installed in the C610 but do not remember which drivers they actually were. My concern on the clean install is: where do I look -- either on the machine or download site -- to find out what SPECIFIC drivers I need? And if so, can I burn them to CD for reinstallation after the XP install? Also, I do not understand the chipset (drivers?) that I have read about. The C610 came with only the Win 2000 reinstall CD.

    Thanking all in advance for any help or clarification on the driver inquiry. I can supply additional info specific to my inquiry if need be.

    If the OEM CD is a Dell CD, it will work.  Otherwise, it may not. 

    You install XP, then update it, then the chipset driver (downloaded from Dell), then the other drivers IF you need them (as shown by checking device manager for exclamation points).  You will need drivers for Quickset, Audio, Touchpad, Wireless card, and Video driver at a minimum. 

    Yes, you burn to CD and then use them.

  • rickmktg

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    Posted April 19th, 2005 10:00



    @western22 wrote:
    Rick,

    The OEM XP disk is not a Dell disk, it is the Microsoft XP home edition OS install.

    Does this have any bearing on the clean install / driver questions?


    OEM means that the CD shipped with a computer.  Therefore, it may be an HP, Compaq, etc.  Dell CDs are locked to Dell Bios.  You may find that others are locked to their machines.  If it doesn't have any brand on it but Microsoft, then it's likely not OEM.  You will need the CD key to do the install, and not the one that came on your Dell.
  • western22

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    Posted April 19th, 2005 12:00

    Thank you for the clarification on the OEM disk issue. Any viewers who read this thread please take note: The XP disk I formerly referred to is not "OEM" as it did not arrive with any computer or other hardware device.

    The disk I am referring to is a new, factory sealed, genuine Microsoft labled Windows XP home edition install disk.

    I surely do not want to confuse or mislead any reader of this thread as to the XP disk I intend to install.
  • rickmktg

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    Posted April 19th, 2005 13:00



    @western22 wrote:
    Thank you for the clarification on the OEM disk issue. Any viewers who read this thread please take note: The XP disk I formerly referred to is not "OEM" as it did not arrive with any computer or other hardware device.

    The disk I am referring to is a new, factory sealed, genuine Microsoft labled Windows XP home edition install disk.

    I surely do not want to confuse or mislead any reader of this thread as to the XP disk I intend to install.


    If the CD has the key on it as it should, then you will be fine doing your installation (do a CLEAN install).
  • GreyMack

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    Posted April 19th, 2005 14:00

    Fortunately, analyzing all the downloads available to determine which you need (or want) is a task you may have to do only once. It can be quite a project.
     
    If you haven't already, check the Product Support tab (at the top-left of the pages here on the forum) for Owner and Service Manuals (under User Guides), Reinstall Guides (as Denny linked), Downloads (BIOS, Drivers, and Utilities updates and such), and in the Troubleshooting section you will find a feature to report the original (hardware) configuration of your system (as it was shipped) and a utility to examine your system and report the current configuration. As Rick noted, the Windows Device Manager will also list your system hardware components.
     
    A chipset driver is not listed for the Latitude C610 with XP. Hopefully that implies that one is not needed, or is included in XP, rather than just being an oversight. Note there is a Dell OS Updates download that is not mentioned in the reinstall guides, unless I overlooked it. The documentation doesn't state exactly how critical it is, but I gather it is somewhat important.
     
    As you go through the list of possible downloads, you will find some grey area. Do you need the Dell MDAC Component Update? You'll have to determine whether any of your applications require the MDAC component. Do you need any of the hard drive firmware or removable storage device updates? You will need to check. Maybe you don't have one of the hard drives listed, or your hard drive firmware is already updated. Maybe the Windows Device Manager will give an adequate indication to answer those questions. Some of the possible downloads you will be able to eliminate rather quickly, others after perusing the description or release notes. Still, there will be quite a few that require further investigation.
     
    Good luck with the project, and post back for assistance on particulars. I'm no expert, but I did run into the same questions when I did my first reinstall. I imagine many users find the Dell Downloads section somewhat illogically organized and poorly documented. Experienced users may be prone to overlook these shortcomings.
     

    GM
  • western22

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    Posted April 24th, 2005 17:00

    I have successfully installed the "clean install" of Windows XP on my machine. It appears to me that during the install process, the XP program checks for and saves certain settings on my computer to the new partition that is created. Best guess is this is the hidden and protected files used for a system "recovery". All the drivers and stuff that I was concerned about being deleted were saved. Thanks to all the folks who replied to my post for your help. I may not have been able to accomplish this task without your excellent advise.

    One note on clean install: I reinstalled my Norton Internet Security/Anti Virus software immediately after the XP install. You will have to disable the XP (default) firewall if using Norton IS. Then, after reinstalling my Internet (ISP) software, I was ready to go online and update XP files to the latest versions.

    In the event anyone who may have the similar concerns about the drivers and clean install issues on this post, I have copied some additional info from Dell Tech Support that may help. Print and follow these instructions TO THE LETTER for a clean install:


    Prior to installing or reinstalling the Windows XP operating system on
    your Dell computer, there are several guidelines you should follow to
    ensure a quick and easy process.

    Locate your Windows XP operating system CD.
    Remove any external devices from the notebook computer, such as PCMCIA
    cards, external mice, external keyboards, external serial or parallel
    port device, external monitor, external USB peripherals, and port
    replicator.
    Connect the portable computer to its external AC adapter and plug the
    adapter into the wall. This will ensure that your system does not run
    out of battery power during the software reinstallation process.
    Configure your computer to boot to the CD or DVD drive. Would you please
    refer to the link below for me?

    http://support.dell.com/us/en/kb/document.asp?DN=1035156

    Operating System Installation

    After you have prepared your system for the installation process, you
    are ready to proceed with the installation. Perform the following steps:

    Insert Microsoft
    Windows XP CD into the CD or DVD drive.
    Restart the computer.
    The following message appears: Press any key to boot from the CD.
    Press the to boot to the Windows XP CD.
    The Windows XP Setup screen appears.
    Press the key to setup Windows.
    The Windows XP Licensing Agreement screen appears.
    Press the key to accept the license agreement.
    The partitioning screen appears.
    If the hard drive is already partitioned (this is most common), press
    the key to continue.

    If the hard drive partitions are not listed or detected, you will need
    to create a partition on the hard drive. Press the key and then
    follow the on-screen prompts to create a partition. If you are unsure
    which settings to select, you may want to use the default selections
    that are displayed.


    If your hard drive already contains a copy of a Windows operating
    system, a Caution screen appears. Press the key to continue.
    The format options screen appears.
    You have several options to select from to format your hard drive:

    Format the partition using the NTFS file system (Quick)
    Format the partition using the FAT file system (Quick)
    Format the partition using the NTFS file system
    Format the partition using the FAT file system
    Leave the current file system in place (no changes)

    Dell recommends that you select the first option, Format the partition
    using the NTFS file system (Quick).

    NOTICE: Performing the following steps will lead to the loss of all
    data on the hard drive. Please ensure that all necessary backups have
    been created prior to proceeding.


    Press the key to select the option that you want and then
    press the key.
    The Caution screen appears if you select to format the hard drive.
    Press the key to format the hard drive.
    The setup program will now copy files to your system. This will take
    several minutes, please wait. After the files have been copied, a
    message appears and notifies you that the computer will be restarted.
    Press the key to restart the computer or a timer will count down
    and restart the computer automatically.
    When the computer restarts, the following message appears: Press any key
    to boot from the CD.

    NOTE: Do not press any keys when this message appears and allow the
    operating system to load.

    The Windows XP Setup window appears. Many devices will be detected
    during this process. This will take several minutes, please wait. Once
    this process is completed, the Regional and Language Options window
    appears.
    Click Next.
    The Personalize Your Software window appears.
    In the Name: field, type your name. Optionally, you may type your
    organization's name into the Organization: field.
    Click Next.
    If you are installing Windows XP Home Edition: The What's your
    computer's name window appears.

    If you are installing Windows XP Home Edition, click Next to accept the
    default selection.

    Type a password in the Administrator Password: field and then type the
    same password in the Confirm Password: field. Click Next to continue.

    NOTE: If you have a modem installed in your computer, you may be
    prompted to type the area code for your location.

    The Date and Time Settings window appears.
    Click to select the appropriate time zone for your location from the
    Time Zone field and then click Next.
    Depending upon your network configuration, you may be prompted for
    additional information regarding your network card (such as the domain
    name and workgroup name). If you are unsure of these settings, contact
    your Network Administrator or accept the default selections.
    After all hardware has been detected and the files have been copied to
    the hard drive, the system will restart. When the computer restarts, the
    following message appears: Press any key to boot from the CD.

    NOTE: Do not press any keys when this message appears and allow the
    operating system to load.


    Once the Desktop appears, eject the Windows XP from the CD or DVD drive.
    You may be prompted for user information.
    Type the name of any additional users that will be using the computer
    and then click Next to continue.

    Driver and Software Installation

    Windows XP provides native driver support for many hardware devices that
    may be installed on your computer. These devices may not require updates
    or driver installations; however, for optimal performance Dell
    recommends you install the most current drivers available for your
    system.

    To help you install your drivers and related software for your Dell
    computer, view or print step-by-step instructions from the Dell Software
    Reinstall Guide at:

    http://support.dell.com/us/en/kb/org.
  • rickmktg

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    Posted April 24th, 2005 23:00



    @western22 wrote:
    I have successfully installed the "clean install" of Windows XP on my machine. It appears to me that during the install process, the XP program checks for and saves certain settings on my computer to the new partition that is created. Best guess is this is the hidden and protected files used for a system "recovery". All the drivers and stuff that I was concerned about being deleted were saved. Thanks to all the folks who replied to my post for your help. I may not have been able to accomplish this task without your excellent advise.

    One note on clean install: I reinstalled my Norton Internet Security/Anti Virus software immediately after the XP install. You will have to disable the XP (default) firewall if using Norton IS. Then, after reinstalling my Internet (ISP) software, I was ready to go online and update XP files to the latest versions.

    If the drivers and stuff were "saved", then you did not do a CLEAN install.  A CLEAN install removes everything from the computer.