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JasonTX

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23 years ago

J

JasonTX

5 Posts

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39637

October 31st, 2003 20:00

XP MCE -- AIW 9000 doesn't have DVI?

Hi-

My MCE computer arrived the other day, after only ordering it less than a week before -- so the backup they were having may be fixed.  Seems like a nice computer, but the website states the the ATI All In Wonder 9000 card supports DVI, yet no DVI connector is to be found.  The VGA port is on an adapter cable that connects to a funny square-with-a-notch-cut-out connector on the back of the card.  Do I need a different adapter cable to use DVI?  If so, where do I get one?

It seems a little deceptive to say it supports DVI and then provide no obvious way to connect a DVI monitor.  I ordered the system without a monitor as I had just gotten a Dell flatscreen a month before -- maybe they would have shipped the DVI connector if I had ordered a DVI monitor at the same time?

Thanks for any info-

Jason

 

  • tyson133

    11 Posts

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    Posted November 1st, 2003 18:00

    I have the same issue, no this card does not have dvi, only dvi to vga which is NOT dvi.  Dell's support doesn't care they didn't even know that the 9000 low profile and the 9000 pro were diferent cards, they told me to upgrade to a 9000 pro retail, which after having ordered it from dell I found that it was out of stock, i have now ordered from best buy instead, however now i find through the net that the retail drivers for the 9000 pro don't support MCE.  Someone from dell please help us.  This isn't right to advertise one thing and deliver another.  This is a $3400 system and I want what i bought.  A Windows MCE system with dvi support.
  • packerman8

    27 Posts

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    0

    Posted November 2nd, 2003 03:00

    Worst case scenario, Return the PC to Dell for False Advertising or talk to Customer Support via Web.  I have found them to be very helpful except when trying to cancel an order since that must be taken care of through a sale representative which takes about 20 minutes to get them on the phone.My HP MCE does not have DVI support and was not advertised w/ DVI Support.  I love my MCE, and I paid about half as much as you.  $1600 w/ out monitor.

     

  • JasonTX

    5 Posts

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    Posted November 2nd, 2003 21:00

     

    Thanks for the replies.  I was just thinking maybe I didn't get the right connector cord since I didn't order a DVI monitor with the system.  If anyone has been using the on screen caller ID capability in MCE, please see my question in the "Dude, I got my DELL - MCE" thread.

    Jason

  • DELL-Chris M

    Community Manager

    56891 Posts

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    Posted November 4th, 2003 16:00

    To all,

    The 64MB ATI ALL-IN-WONDER 9000 PRO is a full sized AGP card with the regular DVI-I connector. You guys ordered the 64MB ATI ALL-IN-WONDER 9000 (notice it doesn't say PRO) which is the low profile card with the irregular DVI-I to VGA converter.


    DELL-Chris M (old account)

    #IWork4Dell

  • JasonTX

    5 Posts

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    Posted November 4th, 2003 16:00

    Chris-

    There was no option.  This was the only card offered with Media Center I believe.  The Pro isn't offered.  On the 'Help Me Choose' page that shows details of the video cards, both the regular 9000 and the 9000 PRO are shown as having DVI support.

    So does your statement mean I could get a different adapter that converted the irregular DVI-I connector to a standard DVI-I one?

    Thanks-

    Jason

  • tyson133

    11 Posts

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    0

    Posted November 4th, 2003 17:00

    Chris you are still missing the main point.  Please go and try to configure a media center edition PC on the we site  When you get to the video card click on "help me choose" you will notice that both all in wonder cards say yes on dvi support.  Also note that the pro card is not an option.  I have purchased a pro card and i think i can make it work with a modifided inf file.  I do not believe the retal drivers will work, with MCE i'll post my results here
  • DELL-Chris M

    Community Manager

    56891 Posts

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    Posted November 4th, 2003 17:00

    JasonTX,

    I haven't heard of one.


    DELL-Chris M (old account)

    #IWork4Dell

  • DELL-Chris M

    Community Manager

    56891 Posts

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    Posted November 5th, 2003 11:00

    tyson133,

    I understand, the chart is incorrect. I have contacted the web master with this information.


    DELL-Chris M (old account)

    #IWork4Dell

  • txtang

    1 Message

    435

    0

    Posted November 23rd, 2003 18:00

    tyson133,

      Did you get the PRO version card to work?

    TIA

  • tyson133

    11 Posts

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    Posted November 23rd, 2003 19:00

    Yes I did, with a very slight modification, to one of Dell's driver inf files.  With Dell's permission, I would be happy to explain it here.

     

    Tyson133