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SteveH5863

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17 years ago

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SteveH5863

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1742

February 9th, 2010 20:00

XP shuts down on startup

My XP operating system boots as far as the login screen.  When a user is selected it shuts down.  It is also unable to boot into safe mode.  Running a Dell diagnostic disk shows no hardware problems.  Suggestions?

  • Jesse L (retired)

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    Posted February 10th, 2010 05:00

    SteveH5863,

    Thank you for using the Dell Community Forum.

    Which Dell Computer do you have that is having problems? Some systems have a system restore function that may work for you.  I need to know the system to see if it has this feature.

     

    Jesse L (retired)