I have a company Dell Latitude D600 and upgraded to SP2 after 3 successful installs (2 x D400s, 1 x Evesham Custom Built) and I ran into a blue screen on 1st boot up after domain (ctrl+alt+del) login and a wait of 30 secs or so. The blue screen was BAD_POOL_HEADER (0x19) and a nice xp explanation that my computer just wasnt going to work! I could get into safe mode and i used a colleagues laptop to surf the web for some idea of what was going on. The pool header reffers to the new XP Driver Protection as part of XP SP2. If it loads a driver thats not signed or compatible, it boots you out of the system.
I called Microsoft who after passing me about for 30 minutes still couldnt work it out. o i decided to take matters into my own hands and work out what was going on!
In safe mode i disabled all the services and startup apps apart from the Microsoft ones and rebooted and i managed to get into windows, i re-enabled the apps and we were still going fine, so down to 3rd party services, 2 culprits in here (Symantec (Corporate AntiVirus) and Intel (Varying services)
I uninstalled symantec as that can be put back on at a moments notice, successfully rebooted and this time re-enabled the intel services and hey presto, blue screen.
Now the D600 has Bluetooth integrated, PROset wireless and Intel Centrino Processor. I was pretty sure that microsoft wouldnt have made such an admission as remove support for Centrino. so i guess its not that.
I now stumbled across this page on the intel site while looking for some help: http://support.intel.com/support/wireless/sb/cs-010574-prd1783.htm and it appears that a number of PROset wireless lan cards are no longer supported (and will not be) in XP SP2. However my card isnt in the list, its just the 2011 or 5000 models. so with that onboard i removed all of the intel wireless apps from the Add\Remove Programs and drivers from Device Manager, restarted my pc and it picked up and installed the PROset card without the need for the software.
Fingers crossed no blue screens so far. I wouldnt roll it out across the whole company just yet, but with a bit of knowledge on what drivers are causing issues it could be a very successful SP.
Ive yet to reactivate Bluetooth as it conflicts with Lotus Notes 5 for some reason, but i might have a play with that this week too.
Id like to hear some other peoples SP2 install problems, cheers, hope this helps if u are having problems!
however i spent most of my time yesterday trying to get bluetooth enabled and it just didnt seem to want to work.
i ended up calling Dell Gold and seeing what they could come up with and they advised to rebuild the machine from the ground up as the drivers were not 100% compatible but would work if installed after the upgrade on a basic machine.
i couldnt be bothered to do that so i decided to fiddle about a bit more. what has now become apparent and i have passed this on to dell gold is that under XPSP2 the bluetooth indicator light, bottom right of the monitor, DOES NOT light up. What you should do if you are having issues is to remove all dell bluetooth apps (add/remove cntrl pnl) and also remove the bluetooth from all groups in device manager.
Restart the pc, press fn + f2 and re enable wireless, the pc should detect a New USB? Device and install drivers. once this is done it will install some microsoft BT stacks and a new bluetooth logo will appear in the system tray, it looks like a high res xp style icon (kind of cartoony, you know what i mean) double click this and hey presto, working bluetooth.
The microsoft BT Stack isnt too bad at all and of course its now native to windows. However, i have not yet found a way to get the indicator light to show that BT is working, but there you go! we dont have this issue on D400s only D600s.
be all and end all is that Dell BT Stack doesnt work, Microsoft BT Stack does, and does it very well too
I stumbled across your post while looking for posts about D600 + SP2 successes/failures.
I don't have Bluetooth on my D600, but I did find this
Dell + XP SP2 FAQ
Halfway down, it reads:
Q: What do I need to do before installing SP2?
A: First you should update your antivirus software and firewall software so that it is compatible with SP2. If your system has an internal True Mobile Bluetooth card you should download the newest driver
here
bluefear
3 Posts
108
0
Posted August 25th, 2004 05:00
thanks for that...
however i spent most of my time yesterday trying to get bluetooth enabled and it just didnt seem to want to work.
i ended up calling Dell Gold and seeing what they could come up with and they advised to rebuild the machine from the ground up as the drivers were not 100% compatible but would work if installed after the upgrade on a basic machine.
i couldnt be bothered to do that so i decided to fiddle about a bit more. what has now become apparent and i have passed this on to dell gold is that under XPSP2 the bluetooth indicator light, bottom right of the monitor, DOES NOT light up. What you should do if you are having issues is to remove all dell bluetooth apps (add/remove cntrl pnl) and also remove the bluetooth from all groups in device manager.
Restart the pc, press fn + f2 and re enable wireless, the pc should detect a New USB? Device and install drivers. once this is done it will install some microsoft BT stacks and a new bluetooth logo will appear in the system tray, it looks like a high res xp style icon (kind of cartoony, you know what i mean) double click this and hey presto, working bluetooth.
The microsoft BT Stack isnt too bad at all and of course its now native to windows. However, i have not yet found a way to get the indicator light to show that BT is working, but there you go! we dont have this issue on D400s only D600s.
be all and end all is that Dell BT Stack doesnt work, Microsoft BT Stack does, and does it very well too