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NadineSky

updated

10 years ago

N

NadineSky

5 Posts

0

830

September 15th, 2016 05:00

XPS27 Touchscreen Major Issues HELP!!!

First of all I have had my XPS for over a year and LOVE it and have no issues until now.

Bios update was installed and windows updates yesterday....now...

- touchscreen non responsive does say I have the ten point touchscreen

- under device manager to exclamation marks

- random zooming and jumping on screen

- white circles appearing

- almost impossible to access anything to try to troubleshoot

- rendering computer useless now

- can't calibrate as touchscreen non responsive

Have tried everything, all drivers up to date, restarting doesn't resolve, unplugged and discharged al power, no change....

Please help....desperate!

Thanks in advance

  • NadineSky

    5 Posts

    420

    0

    Posted September 15th, 2016 10:00

    So was able to get into my PC and disable the touch screen which allows me to use my computer, and although I am happy about that, I constantly use the touch screen for various things and need to resolve this issue, any help anyone?  PLEASE!

  • NadineSky

    5 Posts

    420

    0

    Posted September 15th, 2016 10:00

    was able to get in to my PC by disabling the touchscreen in devices, but I need the touchscreen for various things, and it's supposed to be part of my system, please help

  • NadineSky

    5 Posts

    420

    0

    Posted September 20th, 2016 14:00

    So have gotten into my PC and disabled the touch screen....is there no solution for this?  I really need my touchscreen for various things, hard to believe a big community and no support at all :(

    Please someone from DELL?