DeltaVee

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7 years ago

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DeltaVee

1 Rookie

19 Posts

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15696

April 26th, 2019 09:00

XPS 8930, cannot access BIOS

Trying to access BIOS on XPS 8930. DELL logo does not appear when starting up. First thing that appears on monitor is Windows start screen. If I start tapping F2 immediately after pushing power button, nothing happens, monitor stays blank, computer doesn't even start Windows. How do I access the BIOS?

  • speedstep

    11 Legend

    46969 Posts

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    Posted April 26th, 2019 10:00

    It usually locks up when you spam F2 fast.

    The trick is to play it like a piano pressing not too fast.

    F2 then F12

    F2 then F12

    F2 then F12

    F2 then F12

    F2 then F12

  • Jbakst

    3 Posts

    7912

    1

    Posted December 16th, 2019 16:00

    Fixed by using a display port to vga cable adapter

     

    Apparently the onboard video only drives a vga signal at post 

  • Jesse L (retired)

    10 Wizard

    17898 Posts

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    Posted July 12th, 2019 05:00

    Ajilim,

     

    Click my name and private message me the pc service tag number.

     

     

    Jesse L (retired)

  • savvy2

    4 Apprentice

    2547 Posts

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    Posted July 12th, 2019 05:00

    what keyboard is that?  USB? or from what maker,

    and model,

    and F2 must happen 1 to 3 seconds after power button pushed or you get , only windows.

  • RoHe

    12 Elder

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    Posted July 12th, 2019 10:00

    Don't wait until you see anything on the monitor... Power on and IMMEDIATELY tap F2 to open BIOS setup. You have to be quick or you miss because PCs boot fast these days, especially if you have an SSD as boot drive...

  • RoHe

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    Posted December 13th, 2019 10:00

    @DBA Bob  - F2 opens BIOS, not F12, which opens the boot menu.

    FWIW: I use HDMI on the GTX 1660Ti in my XPS 8930 and I don't have any problems accessing BIOS...

     

  • RoHe

    12 Elder

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    Posted December 14th, 2019 11:00

    @Jbakst 

    On the XPS 8930, don't press F2 until you see the Dell logo and the "F2" and "F12" prompts in the lower right corner of that logo screen...

  • RoHe

    12 Elder

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    Posted December 14th, 2019 12:00

    Is the monitor already powered on before you power the PC on? Have you tried restarting the PC after you get to the desktop and start tapping (don't hold) F2?

    On my 8930, it pauses for a few seconds at the logo screen with the F2/F12 prompts in the corner, which gives me the chance to press F2, but I"m using an add-in video card...

     

  • Vic384

    6 Operator

    3161 Posts

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    Posted December 14th, 2019 13:00

    You could try clearing the CMOS settings in the BIOS. There is a procedure on page 96 of the service manual. I think clearing the CMOS settings cured this problem for someone on this forum. 

  • RoHe

    12 Elder

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    Posted December 14th, 2019 15:00

    There is another thread with similar issue with an XPS 8930 and Dell replaced the motherboard under warranty to solve the problem.

    Suggest you contact Tech Support asap. Have the Service Tag handy when you call them...