Calbenzo1,

I understand that it was just serviced. Please connect with the support assist app to see if the app can resolve the issue.

Mine takes 10 seconds to reach usable desktop (using Fast Startup feature).

If doing a full Restart boot ... about 40 seconds. It hardly ever boots this slower way. 

https://www.tenforums.com/tutorials/78150-enable-disable-boot-log-windows.html

I don't have a Bootlog as it is tuned off by default.

1. When you say "clean installed Windows-10" ... did you get that ISO from microsoft.com ?

2. Did you get a fast SSD like Toshiba-XG6 ... or something else?

Thanks for responding @Tesla1856 . Interesting that we having different results from the same brand new laptop...

My 9300 is the i5 version with 16 GB RAM with 512GB Toshiba XG6. 60 seconds with fastboot enabled or disabled.

I noticed the very long boot time out of the box, so I formatted everything and installed Win10 from the ISO downloaded from Microsoft. Out of curiosity, if you enable bootlog, do you also see the large amount of bootlog not loaded errors? I am hypothesizing that this is related to the long boot time since the 2019 version (sitting next to me) does not have any of those errors and takes about 10 seconds to boot (even with fast boot disabled)...

---

@Kyle Sh. wrote:

 

1. My 9300 is the i5 version with 16 GB RAM with 512GB Toshiba XG6. 60 seconds with fastboot enabled or disabled.

2. formatted everything and installed Win10 from the ISO downloaded from Microsoft.

3. Out of curiosity, if you enable bootlog, do you also see the large amount of bootlog not loaded errors? 

---

1. Same here

2. OK, good. Should have worked fine.

3. I'll try to check later

So, if you run Crystal DiskMark 7.x , what is rated R/W (on top Seq1m/q8t1 ) ?

https://crystalmark.info/en/download/

I have really slow bootup times as well (45 sec to 1min) only when fast boot is disabled, or when restarting. Pretty sure something is getting stuck in the boot process... Hopefully a new bios can fix this?

Mine is a 1tb with a Kioxia drive

Also having this issue with my 9300

Out of box I updated everything. It takes 45-60sec from cold to boot this thing; twice as long as my old Viao which is now 13yr old.

Bios Startup time shows 4.7sec but actual boot time takes way long as it sits on the Dell icon for most of it.

i7 / 32gb memory / 1tb storage

Everything up to date.

Same here! My setup is: 9300, 16GB, 1TBSSD, FHD+ touch screen, Win10 Pro. I have owned my machine just for a week as of now.

Both fresh startup and wakeup from sleep take much longer than what I am used to with other Dell laptops (wakeup: 45 sec - 1 min). Subjectively, wakeup bothers me much more than fresh startup. Wakeup from sleep has failed a few times with a few different errors, incl warnings about BIOS time of day setting, BitLocker etc.

My BIOS is up-to-date, and I believe so are other drivers. The graphic driver (Intel Iris Plus Graphics) seems to be rather unstable, as I have had to uninstall it (and reboot the laptop) due to some screen malfunctions after wakeup (F6 & F7 keys didn't work for screen brightness; the resolution of my sidebar gadgets got messed up).

I have tried turning off Fast Startup as some other websites suggest, but didn't work. (I think I've tired other methods, none of which worked, but can't remember off the top of my head).

Dell - please suggest useful solutions!! (instead of usual ones, like update the drivers...)

Brand new custom build received yesterday doing the same thing with slow boot. i7 cpu, 16gb ram, 1tb nvme drive, touch screen etc. All drivers, bios and Windows 10 updates installed. Funny how no paid reviews mentioned the problem. Other then this. The machine is running fine. Please fix it Dell. I could see people sending back perfectly working machines because of this bug. 

I was looking to upgrade my XPS15 9570 which is painfully slow to start up from cold. I was looking at the 13 9300 and could not find any review except an unboxing that showed how slow the boot up is - might have to look at another make and model.