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Go to SolutionHow to disable Dell Data Manager?
Is there any way to disable Dell Data Manager? It constantly consumes about 40% of my cpu. Every time I boot my laptop I have to stop that process. I didn't ever enable system recovery or any other related features which might run data manager.
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Posted July 30th, 2025 12:06
For everyone looking for a palliative solution.Install the following Dell software (latest version):
Dell Command Update 5.5.0, file: Dell-Command-Update-Windows-Universal-Application_C8JXV_WIN64_5.5.0_A00
Dell Periperal Manager 2.1.0.24, file: DDPM-Setup_2.1.0.24
With this the following components will be installed:
Go to SERVICES.MSC and stop and change Dell TechHub service to MANUAL START.
Restart the computer. Validate:
With the Dell TechHub service stopped, you won't be able to use Dell Peripheral Manager software.
If you need to use it, activate the service, use the software and then stop and restart your computer.
Other Dell software will work normally.
I don't use and don't recommend SupportAssist.0
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Posted December 13th, 2024 05:34
For anyone still experiencing this, can you let me know the version of SupportAssist installed on the system?
Brad L (retired)0
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Posted December 13th, 2024 20:25
Thanks, all! For sharing the version of SupportAssist installed. I have relayed this to the team.
(edited)
Brad L (retired)0
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Posted December 13th, 2024 20:50
@J_Tiedeman it has something to do with system repair/restore portion of SA, but will ask about this in case there is something I am missing.
As long as users are doing their own backups/restores outside of SA, for troubleshooting purposes users could turn it off within app/stop process/uninstall, but this is entirely up to the user. Users just want to be careful if they rely on any of the tools for managing system data/backups/restores.(edited)
Brad L (retired)0
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Posted December 14th, 2024 00:12
@Vickisb540 It's not resolved, this was to highlight workaround. I have been sharing feedback and versions on this with Dell team but I do not have any ETA/updates yet.
(edited)
Brad L (retired)0
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Posted December 14th, 2024 02:40
@J_Tiedeman I will share this with the team next week too, thanks for catching this! I am wondering if the new update changed how backups/restores are created.
Brad L (retired)0
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Posted December 14th, 2024 03:10
@J_Tiedeman No worries, there's some more info on this thread.
Brad L (retired)0
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Posted December 16th, 2024 19:07
Thanks for sharing this info on the versions and additional info on file size, I relayed these to my contacts earlier.
(edited)
Brad L (retired)
DELL-Nat M
Community Manager
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Posted December 24th, 2024 11:48
Hi everyone,
Thank you for bringing this issue to our attention and for your patience.
We are pleased to announce that a new version of SupportAssist, version 4.6.3 is now live and should resolve this issue. We kindly request you to install this update and share your feedback with us.
https://www.dell.com/en-us/lp/dt/supportassist-for-home-pcs
To check the SupportAssist version, please move your mouse to the top right corner and click on the service tag. You will see the SA version displayed.
If it shows the old version, please completely uninstall and then reinstall SupportAssist as per this article.
Wishing you a happy holiday season!
(edited)
#IWork4Dell