Have you found a full fix for this issue? My XPS 9710 is turning on in sleep mode and causing severe overheating issues which often lead to a windows crash due to extensive heat...
Don't waste your time asking here, I contacted the support team , and we had tens of messages in a long discussion. The final answer was: this is software issue and they cannot help.
It's not a software issue (mostly). Dell has stopped supporting S3 sleep with their hardware, and doesn't support S0 properly. It causes massive overheating, and wakes when it shouldn't. Modern Standby definitely isn't as good for traveling, but other vendors make it work. If Dell wouldn't have stopped adding S3 sleep to their BIOS/HW it would work fine. I spent 2K on an XPS and Dell officially tells us we can't put it in our bag to travel without turning it off. It's like they went 10 years backwards in terms of technology. Incredibly mad, and will never buy a Dell again if this isn't resolved. I have a similar gen razer laptop that sleeps fine, so it's not software. This is their official stance, shut it down.
Also, it is not just XPS, our company recently bought a Latitude 5511, and it overheats and can't even stay powered for a few hours. It just remains hot in sleep mode. For reference I have a 5580 Latitude from years ago that uses S3 sleep, it was left in sleep mode for a week before it got to 5% battery.
Stijn2
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Posted March 24th, 2021 15:00
EDIT: for some insane reason you have to open and close the lid twice before you get wifi back. so not a full fix.