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Go to SolutionXPS 13 Linux Ubuntu - Problem Booting Up
Yesterday morning when I tried to start my laptop, I received the message below. Do you have any advice?
[4.574013] Couldn’t get size: 0x800000000000000e
[5.098830] [drm: intel_bios_init [i915]] *ERROR* unexpected child device config size 39 (expected 38 for VBT version 228)
Busybox v1.27.2 (Ubuntu 1:1.27.2-2ubuntu3) built-in shell (ash)
Enter ‘help’ for a list of built-in commands.
(initramfs) Unable to find a medium containing a live file system
DELL-Cares
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Posted August 7th, 2020 16:00
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Dell Partner GEM Program, Out of Warranty Support options, No free goodwill repair, Get a copy of your Dell invoiceBeckyBarnett
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Posted August 9th, 2020 00:00
Hi, a very similar thing has happened to me. I have XPS 13 Linux and one day I just wasn't boot up. Even when I try to select "Reset OS to Factory Defaults" I'm taken to a screen that says "(initramfs) Unable to find a medium containing a live file system".
What should I do?
I had to take it to a laptop repair shop in the end. What they told me had happened was that I'd agreed to a software update, but that the update was for the newest version of Ubuntu, which I didn't have. This caused a file corruption. But the boys at the repair shop fixed it in the end, which was the main thing.
MadalinaPhys
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Posted November 4th, 2020 00:00
I have exactly the same problem, How can it be solved?
mawro
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Posted December 14th, 2020 10:00
I have the same problem but for Dell precision 5540, and Dell support weren't able to help me either. Did anyone solve it ?
Update December 15 =
After doing all my investigation, I realised that the problems is not a Dell problem but mine. To help other people who will had the same problem I'll explained it in some words:
Dell create two partitions for Ubuntu users: Dell restore partition and Ubuntu. When you badly upgrade your Ubuntu, you erase the Dell recovery partition and some files from the Ubuntu partition.
The best way to resolve the problem is to zip your data, put it in a USB using the root and then restore your system, upgrade your Ubuntu and then put your data without .config files.
Thank you for your support and have a nice day.