emver

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emver

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May 27th, 2019 06:00

XPS15 9550 Antenna replacement

I was having terrible problems with my wireless connection on my XPS15 (9550 model) so I replaced the wireless card. This has made a big improvement but unfortunately I broke two of the push on connectors which attach the antenna leads to the wireless card, so now I want to replace the antenna.

Could anybody give me advice about how to remove it?  I know how to remove the wireless card again, but the white, black and grey wires leading from it seem to disappear underneath a black plastic cover around 15cms long. Presumably the antenna is underneath this cover?  Do I need to remove this cover and if so, how?  Or can I pull out the antenna from the side, leaving the cover in place?

One last question:  every time I close the lid of the laptop it disconnects from the internet. Can I change this in the settings somewhere?

  • U2CAMEB4ME

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    Posted May 27th, 2019 07:00

    Welcome to the Dell Community  @emver 

    The cables will lead to the "Antenna" located in the "LCD" display assembly.

    XPS 15 Service Manual:

    https://topics-cdn.dell.com/pdf/xps-15-9550-laptop_service-manual_en-us.pdf

    Antenna Remove/Replace starts on page 76.

    Best regards,

    U2

  • emver

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    Posted May 27th, 2019 07:00

    Many thanks for the information, that's really helpful. 

    Kind regards

    Mike

  • U2CAMEB4ME

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    Posted May 27th, 2019 07:00

    Your very welcome @emver 

    Regards,

    U2

  • Dlmoon43

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    Posted June 19th, 2024 19:04

    The service manual it too vague. Follow all the steps online to get to the point that the hinge screws are removed. Lift the base up slowly ~1/2 inch from the front to lift the hinges slightly-DO NOT lift it any higher. Rotate the hinges 90 degree so the are straight up. Carefully  
    remove the cover. 

    Place the laptop lid, screen side up, with the hinge side closest to you. Slide the black wifi cover at the base of the screen about 1/4 in toward the end with the black and white wireless wires. It takes a little force and be carful not to damage the screen. You may have to rotate the hinges slightly if the are in the way.

    There are slots machined in the aluminum frame and small plastic tabs in the inside the bottom lips of the cover that slide in the slots. You will then be able to lift the wifi cover. Replacing the cover align the cover tabs. This will require placing the cover as close as you can to the hinge on the wifi wire side. Make sure the is no tape or debris sticking out on either side of the wifi cover. The cover should go on very easily if the slots are lined up and should easily slide back. If it doesn't check for tape or debris preventing the wifi cover from going all the down.