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B.Jan Ahmad

updated

3 years ago

BJ

B.Jan Ahmad

1 Rookie

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53 Posts

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January 18th, 2024 18:56

m18 R1, failed power on

My Alienware m18 Failed power on

When I hit power button, keyboard rainbow color lighting and after about 1 min laptop will be power off and again power on with same situation. and this loop will be continue (monitor completely black)

Also when I disconnect adapter, laptop don't power on with battery!

could you help me about this error?

and how I can reset bios defaults in this situation?

(edited)

  • ThomasAAT

    2 Intern

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    393 Posts

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    0

    Posted January 22nd, 2024 00:35

    First to troubleshoot is the AC adapter and battery. Make sure you have the correct wattage adapter to power your system and that the battery is good.

  • B.Jan Ahmad

    1 Rookie

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    53 Posts

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    1

    Posted January 22nd, 2024 06:01

    oh yes it is from AC adapter connection. I change to new wire and now good working