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Knuckles69

updated

7 years ago

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Knuckles69

1 Rookie

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9 Posts

0

1166

June 24th, 2019 07:00

Your pc/device needs to be repaired

Recovery Your pc/ device needs to be repaired Error code 0xc000000e Hello, I have had this popped on my machine, I have an Alienware 17 R4(1070 variant) with windows 10, i have tried bootrec /fix mbr Then bootsect /nt60 sys then bootrec /fix boot (it was completed) But i could not continue, i have done this with and without usb windows 10, I reinstalled windows 10 like plenty of time..... Sometimes while installing windows, it recognises my SSD where the windows supposed to be installed and most of the time it doesn't.. I tried using the command Bootrec /rebuildbcd (it scanned for installed windows but couldn't find any) please can you help.
  • Alienware - Rodrigo

    9 Technologist

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    4398 Posts

    1007

    0

    Posted June 24th, 2019 20:00

    Hi, 

    Try running a PSA diagnostics test from the boot menu (F12). Let us know if you receive an error code. For my notes, click my name (Alienware-Rodrigo) and private message me the Alienware PC service tag number.