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stgadmin_a37833

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15 years ago

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7926

March 21st, 2011 08:00

ndmp user authentication failed

Hi

Can anyone help me to reset passwd for ndmp user in celerra ns80

authentication failed for ndmp user .below error msg

Connecting to host "sggs-01005" as user "ndmp"...
Waiting for connect notification message...
Opening session--attempting with NDMP protocol version 4...
Opening session--successful with NDMP protocol version 4
  host supports TEXT authentication
  host supports MD5 authentication
Getting MD5 challenge from host...
Logging in using MD5 method...
ndmp_connect_client_auth failed
set_ndmp_attr: host "sggs-01005" failed
NDMP failed to verify host

nas version 5.5.42-1

I have pasted output of passwd file and param setting

ndmp:346ZXV3OnN0PQ:1000:1000:ZDsTKIpmdnxNfpmysdnG8jatf8::ndmp_md5
CK2000407000000000_CK2000710000000:HIH81D7yJA0A2:9000:9000:wZTrpInWimdalB6fdr152VbAMO::ndmp_md5
CK2000810000000000_CK2000710000000:gh2TNjrWb4HNA:9000:9000:LbQ3uInxihmodBafdMrOS2qxLb::ndmp_md5
CK2000719000000000_CK200071900000000:453a696yhsLYw:9000:9000:8iEZ8JresulSQac88Zol3HZVLQ::ndmp_md5
server_param server_2 -facility NDMP -info md5
server_2 :
name                    = md5
facility_name           = NDMP
default_value           = 0
current_value           = 1
configured_value        = 1
user_action             = reboot DataMover
change_effective        = reboot DataMover
range                   = (0,1)
description             = Turns on MD5 authentication for NDMP

  • dynamox

    11 Legend

    20419 Posts

    87439 Points

    1736

    1

    Posted March 21st, 2011 09:00

    have you tried this command:

    /nas/sbin/server_user server_2 -passwd ndmp

  • 1736

    0

    Posted March 21st, 2011 09:00

    Thanks dynamox for your response.

    I  reset ndmp account on data mover 2 &3

    I need to update the password to backup admin to configure on netbackup side?

    I noticed server_log msg it says

    2011-03-21 16:22:33: NDMP: 3:  md5 auth failed
    2011-03-21 16:22:47: NDMP: 3:  md5 auth failed
    2011-03-21 16:25:47: NDMP: 3:  md5 auth failed
    2011-03-21 16:26:01: NDMP: 3:  md5 auth failed
    2011-03-21 16:28:42: NDMP: 3:  md5 auth failed
    2011-03-21 16:30:20: NDMP: 3:  last message repeated 3 times
    2011-03-21 16:32:05: NDMP: 3:  md5 auth failed
    2011-03-21 20:13:57: NDMP: 4:  DartTapeInterface: MOVER EOM
    2011-03-22 00:36:36: NDMP: 3:  md5 auth failed

  • nikolayp

    21 Posts

    1736

    0

    Posted March 21st, 2011 10:00

    When did you changed the param? Have you reboot DMs after that? Do you still have ndmp_md5 at the end of the line in password file for user used in NDMP config?

  • 1736

    0

    Posted March 25th, 2011 00:00

    this param set long back.

    yes i see _md5 in password file..

    still i notice md5 authentication failed in server log..still working on this issue.

    2011-03-25 11:12:33: NDMP: 3:  md5 auth failed
    2011-03-25 11:12:56: NDMP: 3:  md5 auth failed
    2011-03-25 11:15:31: NDMP: 3:  md5 auth failed
    2011-03-25 11:15:38: NDMP: 3:  last message repeated 3 times
    2011-03-25 11:15:46: NDMP: 3:  md5 auth failed
    2011-03-25 11:16:08: NDMP: 3:  last message repeated 2 times
    2011-03-25 11:16:11: NDMP: 3:  md5 auth failed
    2011-03-25 11:16:47: NDMP: 3:  last message repeated 1 times
    2011-03-25 11:20:21: NDMP: 3:  md5 auth failed
    2011-03-25 11:20:30: NDMP: 3:  last message repeated 1 times
    2011-03-25 12:22:17: NDMP: 3:  md5 auth failed
    2011-03-25 12:24:41: NDMP: 3:  md5 auth failed
    2011-03-25 12:25:07: NDMP: 3:  md5 auth failed
    2011-03-25 12:32:50: NDMP: 3:  md5 auth failed
    2011-03-25 12:33:05: NDMP: 3:  last message repeated 7 times
    2011-03-25 13:58:00: NDMP: 3:  md5 auth failed

    Any idea why i get this message?

  • Peter_EMC

    674 Posts

    1736

    0

    Posted March 25th, 2011 00:00

    delete the ndmp user with

    # /nas/sbin/server_user server_2 -delete user_name

    recreate it with

    # /nas/sbin/server_user server_2 -add -md5 -passwd user_name

    verify it working, using ftp and the newly created user against an IP interface of the datamover

  • SAMEERK1

    296 Posts

    1736

    0

    Posted March 25th, 2011 01:00

    This primus article should help you : emc75607

    @Sameer Kulkarni

  • 1736

    0

    Posted March 25th, 2011 01:00

    Hi Peter,

    Thanks for your help.I have recreated this user ndmp on celerra on both datamovers.

    ftp connection from control station to data mover ok.

    On media server i tried to verify this command

    # tpautoconf -verify sggs-0100
    Connecting to host "sggs-0100" as user "ndmp"...
    Waiting for connect notification message...
    Opening session--attempting with NDMP protocol version 4...
    Opening session--successful with NDMP protocol version 4
      host supports TEXT authentication
      host supports MD5 authentication
    Getting MD5 challenge from host...
    Logging in using MD5 method...
    ndmp_connect_client_auth failed
    : host "sggs-01005" failed
    NDMP failed to verify host

    Still host authentication fails?Any idea how to verify ..