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frentica

updated

14 years ago

F

frentica

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49 Posts

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March 27th, 2013 13:00

Update Failed

Failed to push out a iDRAC firmware and Lifecycle application update via iDRAC method to a device.  The current iDRAC firmware version is 1.8 and it's being updated to 1.95.  Here is the error:

Results:  
 Downloading Packages.
  Package ESM_Firmware_CMDN0_WN32_1.95_A00.EXE failed to download on target device.   Package Lifecycle-Controller_Application_6V5JC_WN32_1.5.5.27_A00.EXE failed to download on target device. Update failed.
 Software Update Task Failed
 

Any ideas?  I verified the iDRAC username/password is correct..
  • F
    frentica
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    Posted March 27th, 2013 14:00
    Some additional information when running a command I found in a separate thread:
     

    DCIM_LifecycleJob
     

        InstanceID = JID_CLEARALL
     

        JobStartTime = TIME_NA
     

        JobStatus = Pending
     

        JobUntilTime = TIME_NA
     

        Message = NA
     

        MessageID = NA
     

        Name = CLEARALL
     

        PercentComplete = 0
     

    DCIM_LifecycleJob
     

        InstanceID = JID_001364396361
     

        JobStartTime = TIME_NA
     

        JobStatus = Failed
     

        JobUntilTime = TIME_NA
     

        Message = Package verification failed.
     

        MessageID = RED007
     

        Name = update:DCIM:INSTALLED:NONPCI:20137:1.80
     

        PercentComplete = NA
     

    DCIM_LifecycleJob
     

        InstanceID = RID_001364396362
     

        JobStartTime = TIME_NA
     

        JobStatus = Pending Reboot
     

        JobUntilTime = TIME_NA
     

        Message = NA
     

        MessageID = NA
     

        Name = Reboot1
     

        PercentComplete = NA
  • F
    frentica
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    Posted March 27th, 2013 14:00
    Quick update, found another resource which mentioned updating the iDRAC firmware prior to OME working on 11g servers.  This worked.  However, I'm still unable to see PERC firmware versions when discovering iDRACs via ws-man.  I can see the information if I discover using the OMSA  (WMI) discover method.
     

    Is this to be expected?
  • F
    frentica
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    Posted March 27th, 2013 15:00
    It doesn't, so I'm assuming we'll have to go with the WMI route.
     

    I updated the Lifecycle firmware and it said completed, however when looking at the firmware version it's still on the old version.  Any ideas?
  • DR
    DELL-Raj S
    327 Posts
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    Posted March 27th, 2013 15:00
    Please check if "Software Inventory" in Manage -> Devices -> RAC -> for that iDRAC shows PERC controller. 
     

    It is possible certain updates are only supported thru' OMSA and not iDRAC or vice-versa for 11G servers.
  • DR
    DELL-Raj S
    327 Posts
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    Posted March 28th, 2013 10:00
    After the firmware is updated, it will take approximately 15-20 minutes for inventory to run and pull the new firmware/BIOS version info. 
     

    If that does not work, delete the device and re-run discovery+inventory. 
     

    Last option:
     

    From "Manage -> System updates" page, select "Advanced settings". Select "Enable Downgrades". Wait for 10 mins and select "Disable Downgrades". Check if the firmware version is updated,
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