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caldriver

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3 years ago

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caldriver

4 Posts

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184542

May 20th, 2019 05:00

BIOS Update Fails

Dell Update continues to remind me of a "critical update" for my System BIOS ( MY4N2, version 1.13.1, 3/6/2019).  However, every attempt I make to update the BIOS fails.  Laptop is working fine.  I've tried updating through Dell Update and manually through the Diagnostic Web Page/Tool.  The latter proceeds farther- downloads, shuts the PC off and then won't restart automatically.  After manual restart System Bios is not updated.

Ignore?  Or is there a solution?

  • Teetertotter

    2 Intern

    293 Posts

    160087

    2

    Posted May 20th, 2019 07:00

    You might want to read this and you decide if updating BIOS is important to you:

    https://www.howtogeek.com/136881/htg-explains-do-you-need-to-update-your-computers-bios/

     

  • caldriver

    4 Posts

    160057

    0

    Posted May 23rd, 2019 18:00

    Good article but everyday Dell update is telling me I need to do this "critical" update on my BIOS.  Since my system is "out of warranty" Dell won't provide any support.  However, this "critical" update that won't was pushed by Dell after my warranty expired.  Not happy with the lack of support and engagement on Dell's part.

  • DELL-Jesse L

    Moderator

    17898 Posts

    69016 Points

    160030

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    Posted May 24th, 2019 05:00

    caldriver,

    Click here for support options for out of warranty systems.

     

    Helpful Video to Consider, but please be careful on updating BIOS on systems out of warranty as they're not covered:

     


    #IWork4Dell

  • dell erorr

    1 Message

    160032

    0

    Posted May 24th, 2019 07:00

  • caldriver

    4 Posts

    159994

    0

    Posted May 27th, 2019 03:00

    I don't have the low battery issue.

  • caldriver

    4 Posts

    159966

    5

    Posted May 28th, 2019 05:00

    Why is this issue out of warranty when Dell has pushed a BIOS update after after purchase and after warranty?  Doesn't Dell have an obligation to ensure that updates work properly?  The answers from the community are not specific to my issue.  #underwhelmedbyDELL

  • Gaju

    25 Posts

    159959

    0

    Posted May 28th, 2019 07:00

  • OneDellMarc

    1 Message

    154644

    1

    Posted September 11th, 2019 13:00

    This might help you.  Dell provides a one time boot, as described above, but in addition, they usually provide an EXE bios update file you can run off from Windows.  

    Check for your system downloads for FW, BIOS, etc.   There should be an EXE Bios updater file available for you.  This was the only way I was able to update my very new (still in warranty) dell, which didn't update, no matter what was done, by either the system or the Warranty Service people.  

    I am fairly adept with computers, but I didn't really need to know anything, to make this work.  Just make sure you follow the instructions that are provided in the "view full driver details".  that link can be seen by pressing the down arrow next to the download button

  • brintintheus

    1 Message

    51591

    4

    Posted October 14th, 2019 19:00

    Do you have Bitlocker enabled? You need to suspend it for the BIOS update.

  • 24602

    0

    Posted October 15th, 2019 11:00

    You'll want to manually update the bios. It's the solution I've just found on my Dell Inspiron 15 5570. 

    Go to the dell support area, find your laptop. Under diagnostics, find the updates section and tick the 'Urgent Updates Only' box. 

    Find and download the latest bios update to your windows laptop.

     

    Run the file separately. It should automatically reboot your PC and update the Bios.