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xl.zhou

updated

10 years ago

XZ

xl.zhou

1 Rookie

•

14 Posts

0

671

August 12th, 2016 00:00

how to do?can not work normal

QQ图片20160812150455.jpg

  • sjones51

    252 Posts

    430

    0

    Posted August 12th, 2016 07:00

    Hi zhouxl,

    If you are having journal issues, you need to contact Isilon Support immediately as you may be at risk for data loss.

    Live chat is available here:

    https://support.emc.com/servicecenter/liveChat/

    Otherwise you can create a service request here:

    https://support.emc.com/servicecenter/createSR/

  • 430

    0

    Posted August 12th, 2016 10:00

    Blown journals are very, very bad.  You will need to contact support and will go through a detailed flowchart on what actions to take.  They will likely declare a "code red" when escalating the issue internally.  This is serious.