Attachment uploads are currently disabled. This is a temporary situation and will resume as normal in the coming days.
UNSOLVED
C
ComputerNerd46k
11 Posts
0
680
November 6th, 2019 23:00
Pls help
I have a dell latitude D630 (I know its old as hell) now running windows 10 and I never had any problems till the AC adaptor gave out. So, I got a replacement one (which was a bad idea) and i used it on my laptop. Then the battery light blinked orange and green. I thought nothing was wrong cause it still charged my laptop but, about a day later it stopped charging it and i bought a real dell AC adaptor ( which i should have done at first) and now it wont recognize the AC adaptor. I thought it might have been the DC port so i got another D630 at goodwill for $10 and slapped in the RAM and battery in that one. Same issue. I think it might be the battery itself but according to the diagnostics, the battery is fine. Btw the D630 i got from Goodwill was originally refurbished and looked as if it was never used. Even the components inside looked new. The goodwill also just got a crap ton of old business laptops (which is how i got a D630) And im not 100% sure if its the battery. Its a 9 cell battery and ive ran windows 10 on it for a while. Just to check, i ran Linux peppermint (an insanely light weight OS for old laptops) and same issue.
ComputerNerd46k
11 Posts
561
0
Posted November 7th, 2019 13:00
After some troubleshooting of my own, i found out it needs a new power jack. I can get some off new egg. The only downside is that the jack is soldered onto the motherboard. I have experience in soldiering and am decent at it but ill still watch some videos before doing it. Thanks for trying to help. I know this computer is old AF but i love it and if soldiering a new jack is all i need, ill do it.
Dell-Kiran R
1 Rookie
•
12 Posts
537
0
Posted November 8th, 2019 05:00
Hi,
Appreciate you sharing the findings from the preliminary checks done by you and tests suggested isolating the AC Adapter port. As the part is integrated on the Motherboard we would recommend you to contact a certified technician.
If there are any other concerns/queries feel free to Direct message us.
Dell-Kiran R
1 Rookie
•
12 Posts
585
0
Posted November 7th, 2019 00:00
Hi,
Thank you for reaching out to us. We appreciate your effort in running the trouble shooting steps. We regret for the inconvenience caused to you.
We suggest you to try the trouble shooting steps in the link https://dell.to/2JXlFXs . You can also check the Battery and AC Adapter status in BIOS by tapping < F2 > when the Dell Splash Screen appears. In BIOS menu, under System> Device info, you can check the AC Adapter status and battery status under System> Battery info, with this you can isolate the issue between Battery, AC Adapter.
You can try connecting AC Adapter to another known good laptop and check if that works. Based on the symptoms we suspect there is a hardware fault. As Latitude D630 is end of life, you can contact the seller to get it fixed or any reputed local technician.