
UNSOLVED
Alienware R4 screen issue
I noticed today that while watching a video in full-screen that there was a white line across at the bottom of the screen. I tried some other videos and then a game and was having the same issue. Would this be a problem with the screen itself or something else?
Responses (3)
Solutions (0)

DELL-Ravi Ch
Moderator
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Posted November 29th, 2013 02:00
Hi mikey31,
There seems to be problem with the LCD screen on your computer to confirm we will have to perform the ‘LCD BIST’ (Built in Self-test) on the computer. Please follow the steps mentioned below to run the “LCD BIST’.
If you see the white line appearing on the screen while the LCD bist is running you will have to replace the LCD.
Also, Please connect an external monitor and check if the issue reoccurs.