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Chryssalyn
19 Posts
0
49077
October 3rd, 2010 01:00
XTUService Error
I've noticed these errors all over my event logs - any time I reboot the PC, this happens. I don't OC my machine, and don't remember ever even running the xtu utility. This error looks rather concerning. What is this/what should I do about it?
Log Name: Application
Source: XTUservice
Date: 10/2/2010 6:28:58 PM
Event ID: 0
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: XXXXXXXX
Description:
------------------------------------------------------------------------------
2010-10-02, 18:28:58.3681480 : Error : Unhandled exception detected while executing virtual device command response.: CDV(READ_ITEM_DEFAULT, 370, MEMORY_FREQUENCY_MONITOR) : Inputs=[ (HOST_CLOCK_FREQUENCY,133) (MEMORY_MULTIPLIER,) ] := Error calculating derived value!
Calling StackTrace: at Intel.PerfTune.VirtualDevices.VirtualClockDevice._CalculateDerivedValue(IVirtualDeviceCommandProcessing vdcmdproc, ItemId derivedItem, IDictionary`2 inputList)
at Intel.PerfTune.VirtualDevices.VirtualClockDevice._DerivedMonitorFinalizeResult(CommandTrackingKey CompletedItemIdAndEventId, IComparable& FinalizedReturnValue)
at Intel.PerfTune.VirtualDevices.DefaultDerivedMonitorDeviceImplementation._FinalizeDerivedRead(IVirtualDeviceCommandMessage vdcmdmsg, ErrorTypes status, CommandTrackingKey completedItemIdAndEventId, List`1 errors)
at Intel.PerfTune.VirtualDevices.DefaultDerivedMonitorDeviceImplementation._LoadValueToTrackingDictionary(IVirtualDeviceCommandMessage sender, EventId currentEvent, ItemId currentItemId, ErrorTypes status, Object valueReturned, List`1 ErrorInfo)
at Intel.PerfTune.VirtualDevices.DefaultVirtualDeviceImpl._ProcessReadItemDefault(IVirtualDeviceCommandProcessing cmdMsg)
at Intel.PerfTune.VirtualDevices.DefaultVirtualDeviceImpl._ProcessCommandRequest(IVirtualDeviceCommandProcessing cmdMsg)
at Intel.PerfTune.VirtualDevices.VirtualDeviceCommandProcessor._VdMessageProcessor()
at System.Threading.ThreadHelper.ThreadStart_Context(Object state)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart()
Responses (6)
Solutions (0)
Chryssalyn
19 Posts
927
0
Posted October 3rd, 2010 01:00
Thanks for the info. So it is safe to uninstall this? I prefer to get rid of any bloatware whenever possible. Along those lines, is it safe to disable or uninstall alienware fusion? I just want to make sure the thermal controls will still work.
Chryssalyn
19 Posts
927
0
Posted October 3rd, 2010 02:00
Eh, I don't care about it working since I don't OC - just wanted to know if it was safe to remove as I didn't want to mess up clock settings or whatever (lol, I'm a bit clueless on that stuff.)
Also, okay to disable alienware fusion? It throws errors quite a bit, too.
Thanks again!
Eh, I don't care about it working since I don't OC - just wanted to know if it was safe to remove as I didn't want to mess up clock settings or whatever (lol, I'm a bit clueless on that stuff.)
Also, okay to disable alienware fusion? It throws errors quite a bit, too.
Thanks again!
Yeah its safe to remove the XTU. I keep the fusion disabled too since its redundent and harder to use then the windows power options on my task bar.
Rich Dewees
1 Rookie
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159 Posts
927
0
Posted October 7th, 2010 09:00
I never seemed to have any issue with the XTU crashing. I don't use it. But, I have not removed it either. I overclock via the bios.

Tesla1856
10 Wizard
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18080 Posts
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71927 Points
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Posted October 3rd, 2010 01:00
I don't remember checking the logs, but I DO remember it not working. There was some talk of a new version (but I don't OC) ... so I don't know if that ever happened.
I just uninstalled it. As I remember it was in 2 pieces.
Dell Rockstar
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