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shattuckl

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26 years ago

S

shattuckl

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3812

February 1st, 2001 16:00

can't log in please help!!

Recently my business had a dell Dimension L500R down in the Marina division. We had to close that part of our division, so I moved the computer to this office. I went to log in and set it up on our network. The problem is that I think I know the right password but not the user name to get into the main part of the computer. I can't re-due everything because I can't loose all the files that are on that computer only from our Marina. I have called the few people that have had access to this computer but they say they don't remember the login. Is there any way to get it without ruining everything. Maybe in the registry? Please help, I really need this up and running.
  • dbramlet

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    Posted February 1st, 2001 16:00

    You can open up the system and look for a jumper on board to clear the cmos. It would be a set of 3 pins and you remove the jumper and put it on the other 2 pins, boot the system. Then turn it back off and move the jumper back and this should clear it. There might also be a jumper on the board to disable the password.
    Dave
  • volcano11

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    Posted February 1st, 2001 17:00

    Shattuckl

    What dbramlet is talking about is the BIOS password. This doesn't seem to be the problem for you since it is asking for a username and password. Is this the Windows login or the Network login that is coming up? Search around on this message board, as others have posted solutions, I just can't remember them right now.

    Steve
  • dbramlet

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    Posted February 1st, 2001 17:00

    I don't know of anyway to clear it without knowing the password or clearing cmos with the jumpers. Have you tried not entering anything and hitting cancel or ok and see if it will boot?
    Dave
  • shattuckl

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    Posted February 1st, 2001 17:00

    If I hit cancel it goes back to the hit control alt delete to login. There is no button for options and I have tried leaving it blank. I called the Dell teck support and they said something about deleting the password list, but when they sent the business the computer it had windows 98 on it and we installed Windows NT on it so now they won't help I tried calling Microsoft and they don't know what I am talking about. Now I know that in windows 98 you keep hitting the f8 key. We had the word administrator for login to override it but it is not working. So is there basically nothing that I can do if I can't get pass this log in. I can set it up on the network once I get in, I just can't get into the computer itself.
  • dbramlet

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    Posted February 1st, 2001 17:00

    Steve is correct. I was talking about the bios password and thought that was what you meant. You might try the cancel or ok options as sometimes that will get you in to windows past the windows logon password.
    Dave
  • shattuckl

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    Posted February 1st, 2001 17:00

    I'm sorry, I don't really know anything about the pins or the jumping thing you are talking about. I don't know if it matters but I can't even get past the login. Is there some way to the password list so it can be reset?
  • shattuckl

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    Posted February 1st, 2001 18:00

    Thank you two for helping me. I finally got in to the computer. Thank you very much.
  • volcano11

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    Posted February 1st, 2001 18:00

    As I recall, the security on Windows 95, 98, and ME is not that high, and it is possible to get rid of the password by deleting the .pwl file. But Windows NT is a very different story, i.e. it is made to be much more secure. I visited the Microsoft Knowledge Base and found a document that basically said that under no circumstances would Microsoft divulge to anyone how to get around password protection. My advice is to go to Deja.com and search newsgroups for "password" and "NT". Good luck.

    Steve
  • dbramlet

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    Posted February 1st, 2001 20:00

    Just curious, how did you do it?
    Dave
  • shattuckl

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    Posted February 2nd, 2001 10:00

    Honestly I don't know what I did really, I have been working on this thing for about two days and I was getting a little ticked off. I just starting hitting some buttons a bunch of times and a black screen came up with all this information on it. Well in our systems we have about 10 different drives for the network and all, and in one of them we have a folder for the users and passwords and I found the folder and got the password of the last person on it. I guess I just got really lucky. I wish I knew what I was hitting been that screen popped up. Anyway thank you for trying to help me.