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hfhlt004

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20 years ago

H

hfhlt004

50 Posts

0

4569

November 8th, 2006 04:00

Dell 410 comment

I just received and installed my first Dell, a 410, yesterday. I'm already finding support hard to get to. I was told by dell support today, after typing in my Service Tag, that I did not buy my Dell in the U.S.!!!

I had trouble finding and deleting the dell search assistant. Why would anyone want that?

Did I make a mistake choosing Dell? What else am I in for?
At least the hardware is what I ordered and seems to be OK so far.
  • W

    wildj

    97 Posts

    53

    0

    Posted November 8th, 2006 10:00

    Sorry you're having a bad experience...
     
    I received my XPS 410 on Halloween and had to call support that night because for some reason my IP address wasn't getting picked up and I couldn't connect to the internet.
     
    I didn't have to wait on hold hardly at all - a rep picked up right away and a little while later the problem was fixed.  I had to reset my modem and restart my pc a couple of times.
     
    Other than that and an error (C++???) I keep getting on my Roxio creator (cd) software when I close it, my XPS 410 is working fine and FAST.
     
     
     
    XPS 410
    E6700 Intel processor
    250 gig 7200 rpm hard drive
    2 gig of RAM 667 Mhz
    DVD Ram and DVD +/- rewriteable drives
    Vista premium capable w/free Vista upgrade
     
  • DC

    DELL-Chris M

    Community Manager

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    56891 Posts

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    232143 Points

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    Posted November 8th, 2006 12:00

    hfhlt004,

    Send me your information in a private message and I will see if your in the system.
    Name:
    Shipping address:
    Phone:
    Service tag number:
    Order number:
    Customer number:
    Reason:


    DELL-Chris M (old account)
    #IWork4Dell

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