Since you're using XP, you may be able to do this using Tweak UI, free from Microsoft. You can find a link to download it here.

After you install TUI, launch it and expand the list under Explorer in the left pane. Select Command Keys and see if you can set the command key the way you want in the right pane.

Ron

Hi Ron,

 Thanks & I had Tweak but couldn't find it, thanks to you, I did. But I tried both the "perform the default action when the key is pressed (which was already marked), then found the Target of OE6, by right clicking>Properties & Pasted that in the Target Box; neither worked.

 That said, the other Hot Keys are working fine, just not the email key.

 Any other possibles ?

 Thanks

 Dallas

A bum keyboard ?? Can you test this keyboard on another PC or test another keyboard here?

What kind of keyboard? Does it have its own special driver that may need to be reloaded?

Ron 

 Thanks Ron & don't believe it's a bad keyboards as everything else works fine. I diod try a Driver Update, but it had no effect on this stock, wirelsss Dell KB.

Dallas

You need to test the keyboard. You can't just assume it's ok because everything else works. Keyboards can and do fail. Sometimes it's just one key that stops working, especially if it's a key that gets used a lot.  

It's possible something in the SP3 update disabled that key, but then I would have expected to see a lot of other people complaining about the same problem on these forums.

You can try contacting Microsoft for free SP3 support to see if they have any experience/solutions to this problem:  (866) 234-6020 toll-free in US.

Ron 

 Ron, thanks but I am dealing with some neck cancer issues & cannot call - have you an email addy for them ? If not, I'll search around.

 Again, many thanks

 Dallas

Dallas,

Sorry to hear about your problem. I hope you recover quickly and fully.

If PuddgOne's suggestion about Quickset doesn't help, go to this link for access to free email and chat support for SP3 from Microsoft.

Be well!

Ron

Ron, thanks & I'll try the Quickset install & now have the linklyopu provided. Thanks again & thanks for the well wishes too; much appreciated. This is the 3rd time it has returned & will be headed down to UCLA Med. center for more tests & a 3rd surgery - awaiting on the wonderful HMO for new authorizations.

 Have a good weekend Ron, & to all

   Dallas

 Rick, thanks & no, not to my minimal knowledge of my PC - still a neophyte at 51 years of age! But I ran a Search for Quickset & found nothing. When I bought this machine, it had all the software pre-installed. But are you saying I needed to frst install Quickest, then SP3 ? I didn't see any mention of this.

 Thanks again

    Dallas