Hi JAL414,

Thanks for posting.

Yes, posting the pc's specs here would greatly assist the experts on this board so they can respond to your question.  We would need to know the model and operating system at the least.  Please do not post your Service Tag in an open forum, but you can send it to me privately if you still need assistance.  Thanks.

The most recently updated drivers can be found here:  http://dell.to/2qASZdS

Okay here are some specs from DxDiag:

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System Information

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        Operating System: Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release_sec.170427-1353)

                Language: English (Regional Setting: English)

     System Manufacturer: Dell Inc.

            System Model: Inspiron 3847

                    BIOS: A08

               Processor: Intel(R) Core(TM) i5-4440 CPU @ 3.10GHz (4 CPUs), ~3.1GHz

                  Memory: 8192MB RAM

     Available OS Memory: 8108MB RAM

               Page File: 4323MB used, 5065MB available

             Windows Dir: C:\WINDOWS

         DirectX Version: DirectX 12

     DX Setup Parameters: Not found

        User DPI Setting: 96 DPI (100 percent)

      System DPI Setting: 96 DPI (100 percent)

         DWM DPI Scaling: Disabled

                Miracast: Available, with HDCP

Microsoft Graphics Hybrid: Not Supported

          DxDiag Version: 10.00.14393.0000 64bit Unicode

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Display Devices

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         Card name: Intel(R) HD Graphics 4600

      Manufacturer: Intel Corporation

         Chip type: Intel(R) HD Graphics Family

          DAC type: Internal

       Device Type: Full Device

Hope this helps :)