
Attachment uploads are currently disabled. This is a temporary situation and will resume as normal in the coming days.
UNSOLVED
Black screen when fully opened-Studio XPS 1340
I've had a refurbed 1340 about two months now. I just started having a problem with the screen going black when extended fully open. It will go black the last 10-15 degrees or so. If I slightly close it, the screen comes back to life.
I did a search and don't see this problem reported by anyone else. Anyone heard of this problem?
Responses (2)
Solutions (0)
DELL-Priyanka_S
1 Rookie
•
671 Posts
185
1
Posted July 24th, 2012 13:00
Hi pz,
Welcome to the Community.
The problem you are describing is a hardware problem wherein the cable that connects the display to the motherboard is loose so when you open it completely it gives a black display and when you close it ,it comes back on.Please check the connections or change the cable.
Please reply if you have any more queries.
Thanks and Regards
DELL_Priyanka_S
Dell Social Media Responder

mmele
1 Message
185
0
Posted July 23rd, 2012 23:00