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pzjagd1

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17 years ago

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pzjagd1

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17 Posts

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9184

September 24th, 2009 17:00

Black screen when fully opened-Studio XPS 1340

I've had a refurbed 1340 about two months now. I just started having a problem with the screen going black when extended fully open. It will go black the last 10-15 degrees or so. If I slightly close it, the screen comes back to life.

I did a search and don't see this problem reported by anyone else. Anyone heard of this problem?

  • mmele

    1 Message

    185

    0

    Posted July 23rd, 2012 23:00

    Did you ever fnd a remedy for this problem? I'm having the same issue. It tends to happen if I try to move the machine while it's on.
  • DELL-Priyanka_S

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    671 Posts

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    Posted July 24th, 2012 13:00

    Hi pz,

    Welcome to the Community.

    The problem you are describing is a hardware problem wherein the cable that connects the display to the motherboard is loose so when you open it completely it gives a black display and when you close it ,it comes back on.Please check the connections or change the cable.

    Please reply if you have any more queries.

    Thanks and Regards

    DELL_Priyanka_S

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