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ronram

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10 years ago

R

ronram

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August 17th, 2016 11:00

E5470 WebCam Driver

Hello All,

I have a E5470 laptop that I am unable to find the driver for, I am able to get the software installed, however the driver is missing. The cab files for deployment does not seem to have this driver and I am not able to locate it anywhere in the downloads area.

Thanks in Advance

-Ron

  • Jesse L (retired)

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    Posted August 18th, 2016 08:00

    ronram,

    The Webcam uses native drivers for Windows 7,8 and 10. What is the OS that you have installed? Which software did you install for the webcam? You can click the link below for resolving Webcam issues.

    Using and Troubleshooting the Dell Webcam and Dell Webcam Central Software

     

    Jesse L (retired)

  • ronram

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    Posted August 18th, 2016 08:00

    Hello Jesse,

    The OS is Win7 x64bit on A dell Latitude E5470 , the version of the webcam software is Version 9.1.0.429 - Dell_SX2210-Monitor_Webcam SW RC1.1_ R230103

    I was able to find some explanation for the issue since it is part of the USB controller extensible driver platform. I may not be able to find a compatible driver for Win7 on a E5470 due to the new chipset, moving forward it may only work on a Win10 box. But I hope I am not misreading the information out there.

    <ADMIN NOTE: Broken link has been removed from this post by Dell>.

    (edited)