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Go to SolutionU2410, stains
Hello,
I have this yellowish stain all over my U2410 monitor. What could be the cause of all this. Stains are mostly visible with a white background and from side angles. Not much from the front. I used to clean the monitor with my phone cleaning (microfiber) cloth and cleaning solution from Antec by spraying directly on my monitor. I also used to apply light amount of pressure while cleaning it.
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Posted November 12th, 2018 05:00
Cause, unknown. Could just be the age (8 years) of the out of warranty panel. But it certainly appears that the panel 3H hard coating is uneven. The User's Guide page 15 states =
To clean your anti-static screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the anti-static coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
DELL-Chris M (old account)
#IWork4Dell
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Posted November 17th, 2018 20:00
Alright, thanks. Can you briefly explane about the 3h coating and if I can do something to reduce/fix it.
DELL-Chris M
Community Manager
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1471
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Posted November 19th, 2018 06:00
The coating is applied by the manufacturer at the factory. No, you cannot change or effect it.
DELL-Chris M (old account)
#IWork4Dell