UNSOLVED

missmaryr

updated

17 years ago

M

missmaryr

3 Posts

0

2850

June 24th, 2009 11:00

can't connect to internet

I have had wirless internet for 3 years.  All of the sudden I am having trouble connecting to the internet.  I was out of town and ever since I returned my computer/router/wireless internet is acting up.  I am able to connect to the interent sometimes after I turn off my computer, my modem, and my router.  I wait several minutes and then power things up.  I power up the modem before the router and wait for the lights to stablilize.  If I shut down my computer or put it on stand by I lose the connection.  It says that I am connected to my network, the signal strenght is great, but that there is limited or no connection.  I am not sure what is going on or how to fix it.  I called my internet provider and we checked everything.  It doesn't seem to be a problem on that end.  They thought maybe something was going on with my wirless card.  There are two other laptops (my Kids) and they are having no problems.  I could use any help anyone is able to offer!  Thank you in advance.

  • missmaryr

    3 Posts

    268

    0

    Posted June 24th, 2009 11:00

    I forgot to add that my computer is a Dell Inspiron 6400.  I use Mozilla Firefox.  Thanks!

  • Ponderus

    1 Message

    268

    0

    Posted June 25th, 2009 08:00

    I actually have been having the exact same problem, on the same computer, Inspiron 6400. All I've been able to figure out is that connecting to ethernet(wired) is the only stable way to connect to the network. When I figure out a solution, I'll let you know. Sorry for not having advice now.

  • missmaryr

    3 Posts

    268

    0

    Posted June 25th, 2009 12:00

    Thank you for your response.  Keep me updated if you find out any information.  I have no idea what is going on.  Sometimes I can connect if I restart my computer, restart the modem and then the router.  This doesn't always help.   I don't know why it helps sometimes and not others.  Thanks for any help you may have!