Hi All,

I wonder if somebody here would be able to help me with an issue i'm having with my modem (Contexant D480 MDC v.92).

I received my new Latitude D505 on Friday, and really love this laptop, but i'm having a little problem with the modem. For one, the actual line connector at the back is a little loose. I only really discovered this, when i went into the bios to enable the infra-red port, and the Modem Controller's status was set to "DISABLED", i was a little confused, as i had connected to the internet an hour or so before, and the modem was working perfectly. I turned off the computer and unplugged the phone line, and it was then that i noticed the connector was slightly loose. I powered up the laptop again and re-entered the bios, and the status was still "DISABLED". I turned off the laptop and packed it back in the carry bag. I couldn't understand why this was happening, and it was really starting to worry me, so 5 minutes later i powered it up and entered the bios, only to see that the modem controller was set to "ENABLED". This has happened about three or four times to me since yesterday, and i'm beginning to think that maybe the modem cable(to motherboard) is loose....but i'm not sure if i should take a look. I know how to, as i've opened up other laptops before, but would it damage the warranty if i did? The only way it seems to enable itself, is it i close the laptop and move it around, then it seems to be fine.

I am trying to avoid sending the laptop back to DELL, as i will be leaving to go to London in a weeks time, and i'm not sure if they will be able to return it in time. It is really important that i take it along.

You thoughts regarding this issue would be greatly appreciated.

Cheers,

Jonathan