Hi!

 I have a big problem connecting to the internet with the computer that I just got from a non-profit organization.  I am using MSN as my ISP, and when I connect I keep getting this message "The modem you've selected is not connected, not working properly or already in sue.  If it is not already in use, please disconnect and then try again."  I did tried to disconnect and reconnect.  I have checked out the modem just to make sure that it was plugged correctly but I still get that message every time I connect to the internet. I am starting to get really frustrated with it because I have called msn tech support and they told me to call dell but when called dell tech support they can't help me because they wanted the registration of the computer transfered to me which I don't have.  When I got the computer, the organization that gave it to me, just gave me the computer without any other information about the computer so this is my last hope in finding answer to my problem.

I checked the modem of the computer and I have under COM1 - Toshiba BC 14,400 Fax-Data PCMCIA Modem. I don't know if this modem is compatible with dell Optiplex.  The other information that I got from browsing this computer is that has Windows 98, model: Optiplex GXa, 64 MB Ram and Pentium II.

If anyone can please help me, I would greatly appreciate it. 

Gem