The Dell splash screen tells you what version of BIOS you have.  Also, when the splash screen appears, F2 into BIOS, and the version you have is there.

For example, one can't jump from A09 to A29 BIOS just like that.  Using Dell Support Assist, it'll show you what BIOS downloads are needed along the way.  It was still simple.  Between A09 and A22 for my BIOS, I only had to download 1 or 2 BIOS in between.  May be like A11 and A14, then I could download A22.

Thanks for your assistance Savvy2. It was helpful!

Speedstep, your information was much appreciated too.

To all who assisted with my question, I apologize for all the posts; I have never used any type of Community support board like this before, but I do appreciate everyone's willingness to offer solutions and provide support!

Thank you bradthetechnut. Your post was helpful as well. 

Thanks again Savvy2.

You're welcome. :Smile:

No need to aplogize for your extra posts. :Smile:  Hopefully you know you can edit a post by tapping or clicking on the 3 dots on the upper right as long as you're signed in.

Dell Support Assist no longer supports Windows 7. So, I have two questions for you regarding my mother's 7010 MT that is currently running Windows 7::

1) Is it okay to upgrade her computer to Windows 10 if the BIOS is A19 so that it can run Dell Support Assist in order to determine which BIOS update steps are needed between A19 and A29?

2) If your answer to #2 is "No," then which BIOS update steps should be taken between A19 and A29?

Thanks in advance!

netbids

You're question is up my alley since I still own a 7010.

Yes, first update to Win10.

On a working PC, you will be downloading Win10 to an 8GB or bigger blank flash drive formatted to FAT32.  They often come formatted that way anyway.  Download Windows 10 Disc Image (ISO File) Microsoft Site   Download the ISO.  It will be in your Downloads folder.  With flash drive inserted, click on the ISO and follow onscreen instructions   Win10 will then be loaded on the flash drive.  Takes a little while.  When ready to load Win10 from flash drive, boot from from flash drive on your PC to load Win10.

When a window pops up asking what partition to load Win10 on, delete all previous partitions if reusing a boot drive.  Then click on Next or Install.  Win10 will then automatically create the appropriate partitions and load.  When a window pops up asking for product key, click on link that says "I do not have a product key."  Win10 will then continue to install using the product key that's imbedded in BIOS.  You'll still need to activate it online.  I've done this myself and it works smoothly.

After Win10 is installed, go to Start Menu > Settings > Update & Security  Go to Optional updates.  You'll see a list of drivers including firmware   Firmware is BIOS.  Not realizing that right away due to a little brain overload, I clicked on everything and then Install.  This was on my Precision 3620.  It all went smoothly.  When it got to BIOS, it gave the warning message in red letters that it's updating BIOS and to NOT turn off computer  Nothing can interrupt a BIOS update.  Otherwise, there's the risk of bricking the MB.

If by chance updating BIOS doesn't work thru Win10, update BIOS from the Dell site a couple steps at a time as Dell recommends.  Meaning go to A21, then A23, and so on.  Some people may dispute that and just go to the latest BIOS.  I'm just relaying what Dell recommends.  BIOS can be downloaded to FAT32 flash drive, then update from flash drive.  When updating BIOS from the Dell site, be sure to heed all notes, cautions, and warnings.

As for updating BIOS thru Dell Support Assist - I haven't done that so I don't know how well it works.  Some people haven't had the best of luck with DSA, but I've used it on a 790 (7010's predecessor) with Win7 to update drivers.  Went smoothly and at the time had to run it off of cell phone hotspot.  It also works smoothly on my 3620.

Also, make sure your size 2032 battery is good in the 7010 before proceeding with anything, especially BIOS updates.  Either test it or replace with new, especially if 5+ years old.