Hi Tom Blanco,

Please let us know if you are able to print from other documents like word and excel. Also, when you try to print from internet do we receive any error message?

Kindly give a stand alone copy on the printer to confirm its functionality. You can manually remove the printer following the steps in the link below:

http://dell.to/15shdnW

And then install the printer driver/software from the link below:

64 bit

http://downloads.dell.com/printer/Web64966en.exe

32 bit

http://downloads.dell.com/printer/Web32966en.exe

Kindly perform the steps and let us know the results of the same. 

I ran IE 10 as an administrator like you suggested and it is working now (knock on wood).  The question I have is will that pose a problem with security.  I have a non-administrator account that I use always.  I only use the administrator account if I am doing installs or maintenance.  

Thanks by the way.

Tom Blanco,

I never had a problem. Did you try running the fixit?

It talked about permissions, not sure how to give permission. I use Home edition and when I use professional, I'm a restricted user, at work. Never had an issue with this using any of the browsers, I mainly use Mozilla Firefox, using Windows 7 Home Edition.

Rick

Hi  Tom Blanco ,

Its great to hear that issue with the system has been resolved to your satisfaction. Once again thanks RICK for your contribution.

If you have any further queries, please feel free to contact us.