Try calling customer Support.  Their numbr should be listed in your paperwork you received with the system.

This is a customer peer support group,  so there is no "official" support here...

---

@denise Burkett wrote:

To whom it may concern:

 

I just received my laptop today and tried to use microsoft word and powerpoint.  I cannot use them because you installed the microsoft office and did not give me the codes to start them.  Could i please have the codes that were on the yellow stickers because i need word and powerpoint for my classes tonight.

thanks

Denise Burkett

If you rec'd the Office CDs, as you should have, the codes are on the cases/envelopes that the CDs are in.