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zena_1097

updated

19 years ago

Z

zena_1097

1 Message

0

1263

March 21st, 2007 00:00

cd/dvd player has disappeared

When I try to play or burn a cd/dvd my computer tells me the application is not available. When I go to the control panel and try to troubleshoot it tells me the driver does not exist or may be corrupted. I have not used it in 2 months but when I used it back then I had no problems. I have a Dimension 4700c. Thanks for any help you can give me.
  • Predator

    2 Intern

    15286 Posts

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    Posted March 21st, 2007 00:00




    Hi Zena,

    Lets run a few of the standard steps for trouble shooting disappearing drives. These will cover the drivers, controller, filters and NVRAM
    Please click on the CD/RW link in my post and scroll to section 15, article 1; Section 20, article 3; Section 100, article 31 (Ignore the reference to Roxio); Section 11, article 2.
    Try the first one, if it does not help, move to the next, etc...


    Best Regards




    God, grant me the senility to forget the people I never liked anyway,
    the good fortune to run into the ones I do
    and the eyesight to tell the difference.



    CD/RW Link