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Driver Help
Hello I have a Dimension E520 and both of my drives dont appear anymore when I click on "my computer" I can put disc in them and eject them but it doesn't run them.
I checked under device manager and this is the message I got "Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)" it says that for both of my drives.
The drives I have are:
Nec DVD+RW ND-3650A
Sony DVD-Rom DDU16155
I haven't installed any new hardware or software. It was working earlier the only thing I hooked up to the computer has been a SD card reader and it was working after I was done with that. I didn't notice the problem till I was about to run a game.
Thanks for any help.
I checked under device manager and this is the message I got "Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)" it says that for both of my drives.
The drives I have are:
Nec DVD+RW ND-3650A
Sony DVD-Rom DDU16155
I haven't installed any new hardware or software. It was working earlier the only thing I hooked up to the computer has been a SD card reader and it was working after I was done with that. I didn't notice the problem till I was about to run a game.
Thanks for any help.
209
0
Posted January 13th, 2007 09:00
Go to www.the-predator.com and scroll to Section 15, article 1; Section 20, article 3. These will install fresh/clean drivers for the drive and the IDE controller.
If those do not help, same CD/RW link, Section 12, article 3, step #2. This is Dell`s diagnostic test for optical drives.Dave209
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Posted January 13th, 2007 10:00
Hi Poetic,
To add with Dave`s, the Code 41 message is related to the Upper & Lower Filters. Please click on the CD/RW link in my post and scroll to Scetion 100, article 31 for the Microsoft article on this error message. The majority of the time, the article should clear up the problem.
Best Regards!
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.
CD/RW Link
Message Edited by Predator on 01-13-200708:18 AM
209
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Posted January 13th, 2007 12:00
Thank you so much, that article did solve my problem.209
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Posted January 13th, 2007 13:00
Glad to hear the news Poetic, thanks for posting back.
The steps Dave gave you are our standard steps we recommend, most people at times will not list any Code errors, which was the key in your case.
Best of luck with your system.
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.
CD/RW Link
virtualtechnici
6 Posts
209
0
Posted January 13th, 2007 08:00