Help

Start a discussion
UNSOLVED

Garvet

updated

19 years ago

G

Garvet

3 Posts

0

3066

June 30th, 2007 00:00

Internet explorer blocking

Hi all,
 
I am a novice at all this.  I can't get to use any of the help buttons in Windows as an error message appears saying that Internet Explorer can't download & then when I press OK the help window is always blank.
 
Internet & Outlook working fine.
 
Have made several attempts to access support at both the Dell sites & Microsoft all unsuccessful & don't know what to do next.
 
Any advice appreciated.
  • M

    mombodog

    2 Intern

    •

    12735 Posts

    315

    0

    Posted June 30th, 2007 01:00

    Are you talking about using  Start/Help and Support?
  • G

    Garvet

    3 Posts

    315

    0

    Posted June 30th, 2007 07:00

    yes but also happens when in a windows program & try to use the help button there.
  • M

    mombodog

    2 Intern

    •

    12735 Posts

    315

    0

    Posted June 30th, 2007 13:00

    This is 2 different problems.
     
    When you use help in a program you installed on Vista, and the program was not made especially for Vista, this is the problem, Vista uses a different type of help in programs and is not compatible with older programs written for XP.
     
     
     
    Help and Support in the Start menu is another issue entirely.
  • G

    Garvet

    3 Posts

    315

    0

    Posted June 30th, 2007 21:00

    Thank you
  • M

    mombodog

    2 Intern

    •

    12735 Posts

    315

    0

    Posted June 30th, 2007 22:00

    You are welcome :smileyhappy:

Dell Support Resources

Latest Solutions

View More