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Robert Moyer

updated

22 years ago

RM

Robert Moyer

2 Intern

•

933 Posts

0

3821

October 30th, 2004 08:00

missing printer spool

I have a Dell 2400   2.4 gig 384 ram 40 gig hard drive  hp scanner 3300c and a canon s800 printer I installed sp2 and after installation i went to use the scanner and printer the scanner worked ok but the printer would not i tried to install the update for the canon but after the install it said not installed  ,no printer spool running what do I do to correct this problem? thanking you in advance for all your help
  • Robert Moyer

    2 Intern

    •

    933 Posts

    179

    0

    Posted October 30th, 2004 09:00

    I removed sp2 and everything is back to normal I forgot to mention I also lost sound and norton, when I installed sp2 ,strange isn't it? I have an 8100 and 8200 and I put sp2 on those two with no problems but this 2400 does not like sp2 for some reason any idea what could be giving me these problems .I have uninstalled and reinstalled sp2 and have the same problems.

    Message Edited by Robert Moyer on 10-30-2004 06:09 AM