UNSOLVED
JI
John in Houston
113 Posts
0
5290
February 24th, 2006 14:00
Reinstall IE.
I use WinXP Pro SP2 and IE 6.0.
I am having problems with Hotmail and I'm unable to post questions to MS newsgroups. After much e-mail traffic with 2 different tech support groups at MS, the concensus is: reinstall Internet Explorer. They refer me to a MS site that tells me how to reinstall IE when using WinXP or XP SP1. It does not address XP SP2. It only has instructions from reinstall all of XP SP2.
When I point this out, they refer me to MS newsgroups, which of course, I can't use. They suggest calling but my hearing is very bad and I have trouble understanding someone who is telling me to do some technical procedure which I don't understand.
So I can't fix this via telephone. I can't post a question on a newsgroup. MS will try to help more I want to pay for it.
Can I reinstall only IE (from my reinstallation CD) or must I reinstall all of XP SP2? How?
731
0
Posted February 24th, 2006 15:00
When I had this problem, it turned out to be Pop Up Blockers and too restrictive security settings. Do you have McAfee or Norton security suites? That could be the problem, too. Examine all these.731
0
Posted February 24th, 2006 17:00
John in Houston,
Consider the previous suggestions. But if you find you need to reinstall IE6.0, check this out:
IEFix Utility ,
or http://www.petri.co.il/reinstall_ie_6_on_xp.htm .
You will need Windows XP with SP2 CD.731
0
Posted February 24th, 2006 20:00
I have been trying suggestions from MS tech support for weeks. Pop ups off, lower security settings, Firefox, message after message, week after week after week.
The concensus is : reinstall IE. I am looking for a way to reinstall IE. Is there a way? The MS website seems not to have the information. Do I have to reinstall all of XP SP2? MS tech support apparently will not provide the information without me paying them.731
0
Posted February 24th, 2006 20:00
Back to the same problem that is on the MS website: there is nothing there that says "reinstall IE6.0 on Windows XP SP2." They have instructions for WinxXP and WinXP SP1, but not SP2. Will this procedure work with SP2. Is there a reason they don't specify that this will work on SP2? Is there any danger of screwing other things up or are they just not up to date?731
0
Posted February 25th, 2006 06:00
If you want to reinstall IE, try this:
"control panel" -> "add/remove programs" -> "add/remove windows components"
-> uncheck the "internet explorer" -> click "next"
you now uninstall the IE.
To install it again, go to the path above (again) and this time, CHECK the "internet explorer" and click "next" agian. at this time, wizard needs XP cd to continue.
hope this help731
0
Posted February 25th, 2006 13:00
Try this, it will work IF XP LETS you do it. I have done it many times.
http://www.liewcf.com/blog/archives/2005/04/download-full-internet-explorer-6-sp1-standalone-installer/
But there are situations where they will not let you do it.
And the way MS integrated IE to the OS, you may end up with reinstalling Windows once you uninstalled IE! I have had that happened.731
0
Posted February 25th, 2006 16:00
John in Houston,
"They have instructions for WinXP and WinXP SP1. but not SP2."
No they have them too, from the MSKB:
Windows XP SP2: Reinstall Windows XP SP2
In other words, reinstall the operating system.
Message Edited by Denny Denham on 02-25-2006 10:55 AM
731
0
Posted February 26th, 2006 22:00
I sucessfully reinstalled IE and it did not solve my problems. So I'll post questions about the specific problems.
Thank you all for your suggestions.
388
0
Posted February 27th, 2006 01:00
FireFox, Netscape, Opera, etc are excellent ideas.
On my PC I found FireFox to be an excellent browser.
I had a friend whose IE got corrupted and could not be fixed, and now he is a FireFox user.
stig80
42 Posts
731
0
Posted February 24th, 2006 15:00