Have you tried pressing F8 prior to Vista loading?
Backup all of your important data and files. Reboot your system and press F8 repeatedly before Vista loads until you see a text screen menu of choices. There should be one there called "Repair Your Computer". Select this option and you will see a menu of choices and the one you want is the Dell PCRestore. This will wipe your C drive and restore your system to factory software and settings.
Davet50
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Posted July 9th, 2008 11:00
Are you booting from the DVD?
You have to not boot from the DVD but select it after the bios screen by pressing the F12 key