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Rmackxxx

updated

19 years ago

R

Rmackxxx

3 Posts

0

5162

June 27th, 2007 18:00

Sonic Activation Module

I have a XPS Dimension 5150C with Windows XP Professional, purchased April 2006.

 

I think problem started after running Norton System Works 2005 - Norton Disk Doctor and Norton WinDoctor, not sure.

 

At startup, message appears: 'Sonic Activation Module - the feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the 'Sonic Activation Module' disk and click OK.'

 

Have run 'System Restore' a few times. Have downloaded some 'urgent' and 'recommended' updates from Dell technical website.  No luck so far in extinguishing this message (which disappears after about 8 'cancellations').

 

Any help appreciated. 

  • B

    benjaminjuson

    9 Posts

    129

    0

    Posted June 27th, 2007 19:00

    Try this to correct the problem, click the link below and perform the following steps.

    1. Click the following link to access the hotfix from the Roxio website:
      http://tools.roxio.com/support/dell/isum_hotfix.exe

    2. When the File Download - Security Warning window appears, click Run

    3. When the Internet Explorer - Security Warning window appears, click Run.

    4. When the Sonic - ISUM Hotfix Setup window appears, click Yes.

    5. Click Yes when the reboot prompt appears.
  • R

    Rmackxxx

    3 Posts

    129

    0

    Posted June 30th, 2007 10:00

    Many thanks for your help, unfortunately this has not solved problem.
    Do you have any other suggestions?

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