UNSOLVED

Miss Judyann42

updated

19 years ago

0

5889

February 3rd, 2008 18:00

windows update

I am running windows vista home premium  on my Dell inspiron 1520.  I am running the pentium centrino duo core os. I have a 2 gig mem and 80 gig hard drive. I really like vista but have a problem with the windows update-windows defender update and windows securiety update.  None of them will work. I have been working with microsoft for 2 and 1/2 months via e-mail. Still have no resolution .  Dell is sending me a windws vista installation disc so we can try a "in place repair"  Is any one else having this problem or does any one have a solution to this problem?
  • bacillus

    2 Intern

    •

    14378 Posts

    312

    0

    Posted February 3rd, 2008 21:00

    can you confirm that your date and time are correct?

    what steps have MS asked you to try?
  • mike3960

    181 Posts

    312

    0

    Posted February 3rd, 2008 22:00

    hi

    i had the same problem on my inspiron 6400,afyer a couple of weeks working on it like by email with microsoft,the only solution that we found was to back-up files to a disc and then reset to factory image

     

    good luck

  • 312

    0

    Posted February 6th, 2008 13:00

    We have done so many things it is hard to remember. We hav reset explore changed my internet settings. I have sent a doesen Screen shots of my update log and my system to them.