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dmpaul1

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21 years ago

D

dmpaul1

14 Posts

0

7298

July 27th, 2005 18:00

Windowsupdate fails genuine validation

On my dell 600m with XP pro sp2, the new windowsupdate fails to validate the volume license product key. The message is "The Volume License Product key used to install Windows on your PC is known to be pirated." This is on the preinstalled OS from Dell. How can I update the product key to match the COA sticker?
  • A

    ajschwab2004

    85 Posts

    346

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    Posted July 27th, 2005 18:00

    I don't know what to say I tryed mine and mine works good maybe dell is giving out pirated versions of Windows XP (I'm kidding)
  • H

    hrova

    2 Intern

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    2242 Posts

    346

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    Posted July 27th, 2005 21:00

    Did you give the license key to another to use? Or, since it's a laptop, could someone have gotten the key off your computer?
  • J

    JRosenfeld

    2 Intern

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    4383 Posts

    346

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    Posted July 27th, 2005 22:00

    As you are the second owner, maybe the OS you have is not the original Dell OEM. The first owner may have installed from another source?

  • D

    dmpaul1

    14 Posts

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    Posted July 27th, 2005 22:00

    I am the second owner of the computer. So I do not know what has happen in the past. The product key in system properities does not have OEM in it like my desktop system.
  • MG

    Mary G

    6 Operator

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    20095 Posts

    346

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    Posted July 27th, 2005 23:00

    The "volume license key" is the one Dell used to install. You should use the one on computer itself. It is on a sticker on the tower. It is not the one that's in system properties.
  • D

    dmpaul1

    14 Posts

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    Posted July 28th, 2005 03:00

    I have done a repair install from a slipstream disk built with Dells XP pro SP1a and SP2 update. Now validation tells me microsoft never issued the product key.
  • D

    dmpaul1

    14 Posts

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    Posted July 28th, 2005 03:00

    I have not found a way to use the product key on the COA sticker. Suggestions?
  • D

    dmpaul1

    14 Posts

    346

    0

    Posted July 28th, 2005 23:00

    First owner installed a pirated copy of windows xp pro. A complete new install from the OEM CD fixed the product license key.

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